Footwear Dept Lead: Service & Merchandising

JD Sports; Willoughby; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Staff discount

Training and development

Employee Assistance Program (EAP) & M.

Parental leave (up to 12 weeks)

Job summary

JD Sports Chatswood is seeking a Footwear Department Supervisor to lead the department, coach the team and ensure exceptional customer service. You will maintain merchandising standards and drive sales performance in-store across a dynamic footwear department.

Rostered Tue-Sat with varied shifts, you will work with back-of-house to ensure product availability, deliver strong visual merchandising, and uphold brand standards while engaging with customers and teammates to create an elite shopping

Qualifications

• 2-3 years of experience within retail or similar industry.
• Passion for delivering outstanding service.
• Positive attitude with the ability to motivate a team.
• Excellent time management for daily priorities.
• Strong interpersonal and communication skills.

Responsibilities

• Model exceptional customer service, every customer, every time.
• Lead a team to deliver exceptional service in a service-over-task environment.
• Actively gain, maintain and share product & brand knowledge for your department.
• Support management to improve financial performance within your department.
• Work with back of house to ensure product availability.
• Uphold company standards and deliver store visual excellence.

Skills

Retail experience

Customer service

Team leadership

Time management

Interpersonal communication

Job description

JD Sports Chatswood is seeking a Footwear Department Supervisor to lead the department, coach the team and ensure exceptional customer service. You will maintain merchandising standards and drive sales performance in-store across a dynamic footwear department.

Rostered Tue-Sat with varied shifts, you will work with back-of-house to ensure product availability, deliver strong visual merchandising, and uphold brand standards while engaging with customers and teammates to create an elite shopping