Footwear Dept Supervisor — Lead Service & Visual Excellence

JD Sports; Brisbane; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Staff discount

Parental leave (up to 12 weeks)

Employee Assistance Program

Job summary

JD Sports in Brisbane is seeking a Department Supervisor to lead your department, delivering exceptional customer service and maintaining store merchandising and visual standards. The role is rostered across Tuesday to Saturday with varying shift times.

You will coach and develop your team, ensure product availability, share product knowledge, and support management to improve financial performance in a dynamic sports fashion retailer.

Qualifications

• 2-3 years of experience within retail or like industry.
• Passionate about delivering an amazing service experience.
• Positive attitude with ability to motivate a team.
• Excellent time management to prioritize daily tasks.
• Strong interpersonal and communication skills in social settings.

Responsibilities

• Model exceptional customer service for every customer.
• Lead and coach team to deliver exceptional service.
• Maintain merchandising and visual standards.
• Support management to improve department performance.
• Ensure product availability in collaboration with back of house.
• Uphold store standards and visual excellence.

Skills

Customer service

Communication

Team leadership

Time management

Job description

JD Sports in Brisbane is seeking a Department Supervisor to lead your department, delivering exceptional customer service and maintaining store merchandising and visual standards. The role is rostered across Tuesday to Saturday with varying shift times.

You will coach and develop your team, ensure product availability, share product knowledge, and support management to improve financial performance in a dynamic sports fashion retailer.