Food & Beverage/Bar Supervisor

VERA Security, Inc.; Gold Coast City; On-site; AUD 43,000 - 65,000; Full time

Benefits offered by this job

Complimentary meal on shift

Free on-site parking

Discounts on Accor Hotels

Annual anniversary stay

Access to online courses

Job summary

Mercure Gold Coast Resort on the Gold Coast is seeking a Food & Beverage Supervisor to oversee daily operations of the Restaurant and Bar. You will lead the F&B team, ensure exceptional hospitality, and address guest concerns with poise.

The role requires supervisory experience in hotel or resort F&B, bartending skills, and an RSA certificate. Availability for weeknights, weekends, and holiday periods is essential.

Qualifications

• Experience in a hotel or resort F&B team as a supervisor or team leader.
• RSA Certificate is required.
• Able to work weeknights, weekends and holiday seasons.

Responsibilities

• Oversee smooth operations of the Restaurant and Bar.
• Ensure all guests receive excellent hospitality and service.
• Respond to guest concerns with professionalism and calm composure.
• Support with training staff, onboarding, and providing feedback.
• Promote a positive team culture across the Food and Beverage team.

Skills

Guest service

Leadership

Bartending skills

Communication

RSA Certificate

Job description

• Compensation: AUD 31.30 - AUD 46.95 - hourly

Company Description

Mercure Resortislocatedbetweenthe lush Hinterlandand beautiful beachesof the Gold Coast.Featuring292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophyto slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

Where you’ll be working

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar, in The Green Dining.

Job Description

What you'll be doing:

• Oversee smooth operations of the Restaurant and Bar
• Ensure all guests receive excellent hospitality and service
• Respond to guest concerns with professionalism and calm composure
• Support with training staff, onboarding, and providing feedback
• Promote a positive team culture across the Food and Beverage team

Qualifications

What you'll bring to the role:

• Passionate about connecting with people and providing hospitality with heart
• Experience in a hotel or resort F&B team as a supervisor or team leader
• Excellent bartending skills andbeverage knowledge
• Demonstrated ability to lead a F&B team to success
• Excellent communication and guest service skills
• RSA Certificate
• Reliable transport (public transport not accessible at required shift times)
• Available to work weeknights & weekends and holiday season

Additional Information

Why work with us:

• Complimentary meal on shift
• Free on-site car parking
• Supportive Leaders invested in your development and growth
• Generous Discounts on accommodation and dining across Accor Hotels globally
• Family & Friends Discounts on accommodation, dining and more
• Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
• Represent a resort centered around wellbeing, local connection and authenticity
• Access to hundreds of online courses to progress your career in hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.