Food & Beverage/Bar Supervisor

Mercure; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Complimentary meal on shift

Free on-site car parking

Supportive leaders invested in your发展

Generous discounts on accommodation/d 

Family & Friends Discounts

Complimentary Resort Night Stay or din

Access to online courses for career in

Job summary

Mercure Gold Coast is seeking a Restaurant & Bar supervisor to oversee operations at The Green Dining, ensuring exceptional hospitality and service for every guest. You will lead the F&B team, train staff, and uphold a positive culture within a beautiful Gold Coast resort setting.

The role requires strong communication, bartending skills, RSA certification, and availability for weeknights, weekends, and holiday periods. This is a fantastic opportunity to grow within a renowned hospitality brand.

Qualifications

• Passionate about connecting with people and providing hospitality with heart.
• Experience in a hotel or resort F&B team as a supervisor or team leader.
• Excellent bartending skills and beverage knowledge.
• Demonstrated ability to lead a F&B team to success.
• Excellent communication and guest service skills.
• RSA Certificate required.
• Reliable transport and availability for weeknights, weekends, and holidays.

Responsibilities

• Oversee smooth operations of the Restaurant and Bar.
• Ensure all guests receive excellent hospitality and service.
• Respond to guest concerns with professionalism and calm composure.
• Support with training staff, onboarding, and providing feedback.
• Promote a positive team culture across the Food and Beverage team.

Skills

Guest service

Leadership

Bartending

RSA Certification

Shift flexibility

Communication

Team supervision

Transport access

Job description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: *********************************

Where you’ll be working

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar, in The Green Dining.

Job Description

What you'll be doing:

• Oversee smooth operations of the Restaurant and Bar
• Ensure all guests receive excellent hospitality and service
• Respond to guest concerns with professionalism and calm composure
• Support with training staff, onboarding, and providing feedback
• Promote a positive team culture across the Food and Beverage team

Qualifications

What you'll bring to the role:

• Passionate about connecting with people and providing hospitality with heart
• Experience in a hotel or resort F&B team as a supervisor or team leader
• Excellent bartending skills and beverage knowledge
• Demonstrated ability to lead a F&B team to success
• Excellent communication and guest service skills
• RSA Certificate
• Reliable transport (public transport not accessible at required shift times)
• Available to work weeknights & weekends and holiday season

Why work with us:

• Complimentary meal on shift
• Free on-site car parking
• Supportive Leaders invested in your development and growth
• Generous Discounts on accommodation and dining across Accor Hotels globally
• Family & Friends Discounts on accommodation, dining and more
• Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
• Represent a resort centered around wellbeing, local connection and authenticity
• Access to hundreds of online courses to progress your career in hospitality

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.