Food and Beverage Supervisor

Accor; Kingscliff; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

Peppers Salt Resort & Spa Kingscliff is seeking a Food & Beverage Supervisor to lead the front-of-house team, oversee service during peak periods, and ensure exceptional guest experiences. You will collaborate with your team to maintain high standards and deliver seamless dining experiences across venues, including Cove Bar & Poolside dining.

The role requires experience in a resort or high-volume hospitality environment, knowledge of cocktails, coffee and wine pairing, and a valid RSA or

Qualifications

• Experience in leading front-of-house teams in high-volume environments.
• Proven ability to motivate staff and deliver exceptional guest experiences.
• Knowledge of cocktails, coffee and food & wine pairing is preferred.
• 2 years of similar Bar/Restaurant/Resort experience is desirable.
• RSA or equivalent certification is required.
• Willingness to work across weekends/public holidays as needed.

Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills

Leadership

Team empowerment

Cocktails knowledge

Food & wine pairing

RSA certification

Weekend availability

Tools

POS systems

Job description

Peppers Salt Resort & Spa Kingscliff is conveniently located just 15 minutes’ drive south of the Gold Coast Airport and is home to some of Australia’s finest beaches and World Heritage listed National Parks. Offering a range of hotel rooms, two and three bedroom apartments, lagoon pool, spa, tennis courts, meeting rooms and event spaces as well as Cove Bar & Poolside dining there is plenty for our guests to enjoy while at Peppers. There is so much to do on your days off! Head north to the Gold Coast to explore urban lifestyle or take a quick drive south and find yourself in Byron Bay!

Purpose

As a Food & Beverage Supervisor, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment’s high standards of quality and guest satisfaction.

Primary Responsibilities

• Take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills And Experience

• We’re looking for someone who is ready to take the next step in their career, with innovative ideas, who can think on their feet
• Experience in high volume resort would be an advantage
• Experience in various areas of the industry – ideal candidate will have great knowledge of cocktails, coffee and food and wine pairing
• 2 years of similar experience preferred- Bar/Restaurant/Resort experience
• Demonstrated genuine passion and enthusiasm for the hospitably and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.