FOH Team Member

Industry Beans Limited; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Health and Wellness discounts

Training and development with growth

Inclusive and supportive culture

Job summary

Industry Beans Limited is seeking a Front of House Team Member for our Chadstone venue in Melbourne. This casual role requires availability throughout November and December, with weekend availability preferred.

Responsibilities include greeting and seating customers, describing the Food & Coffee menus in detail, upselling, managing table service, and assisting with functions. RSA certification and a friendly, team-oriented attitude are essential.

Qualifications

• Experience in café or restaurant service with RSA.
• Passion for hospitality and coffee.
• Ability to work weekends/evenings.

Responsibilities

• Greet and seat customers.
• Explain menus and upsell.
• Seat clearing and table service.
• Opening and closing duties.
• Assist with functions.

Skills

Customer service

Team player

Communication skills

Upselling

RSA certificate

Job description

Industry Beans is an award-winning specialty coffee brand with market leading wholesale and eCommerce operations supported by seven premium hospitality and retail venues across Australia. From grassroots beginnings, Industry Beans has developed into a refined and innovative brand with significant existing business and exciting growth opportunities.

Industry Beans is looking for a Front of House Team Member to join our team at Chadstone. This role is open to Casual employees looking for an engaging and rewarding role in the hospitality industry.

Must be available throughout November and December. Monday - Sunday, Weekend availability preferred

The FOH role will offer you the:

• Greeting and seating customers
• Communicating the menus (Food & Coffee) to customers in detail, ensuring correct pairing and upselling on orders
• Section waiting with impeccable communication, sequence of service and body language
• Clearing tables and following up to provide an engaging table service experience
• Opening and closing duties
• Assisting with functions

You’ll be perfect for the FOH role if you have:

• Prior service experience in a café or restaurant with a valid RSA
• A strong work ethic with advanced waiting ability
• A passion for specialty coffee, innovative food & hospitality
• A strong ability to work within a team environment
• A friendly and positive personality who enjoys engaging with customers
• Good availability with the ability to work weekends and evening functions

Our Culture & Employee Benefits

Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture. As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:

• Generous benefits and discounts
• Up to $300 of Health and Wellness allowance
• Training and development with growth opportunities
• Inclusive and supportive culture