FOH: Coffee & Guest Experience (Casual, Flexible)

Industry Beans Limited; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Generous benefits and discounts

Up to $300 of Health and Wellness alll

Training and development with growthOp

Inclusive and supportive culture

Job summary

Industry Beans is seeking Front Of House Team Members to join our Fitzroy cafe. This casual role invites flexible 10-15 hours per week with weekend and Friday availability, offering engaging customer service in a thriving specialty coffee environment.

You will greet and seat customers, explain our food and coffee menus, upsell, maintain service flow, handle opening and closing duties, and assist with functions. RSA certification and a friendly team spirit are valued at Industry Beans.

Qualifications

• Prior service experience in a café or restaurant with a valid RSA.
• Strong work ethic with advanced waiting ability.
• Passion for specialty coffee, innovative food & hospitality.
• Ability to work within a team environment.
• Friendly, positive personality who enjoys engaging with customers.
• Good availability with the ability to work weekends and during the week.

Responsibilities

• Greeting and seating customers
• Communicating the menus (Food & Coffee) to customers in detail, ensuring correct pairing and upselling on orders
• Section waiting with impeccable communication, sequence of service and body language
• Clearing tables and following up to provide an engaging table service experience
• Opening and closing duties
• Assisting with functions

Skills

Cafe/Restaurant service

RSA certified

Strong work ethic

Passion for specialty coffee

Teamwork

Customer engagement

Weekend availability

Job description

Industry Beans is seeking Front Of House Team Members to join our Fitzroy cafe. This casual role invites flexible 10-15 hours per week with weekend and Friday availability, offering engaging customer service in a thriving specialty coffee environment.

You will greet and seat customers, explain our food and coffee menus, upsell, maintain service flow, handle opening and closing duties, and assist with functions. RSA certification and a friendly team spirit are valued at Industry Beans.