FOH Supervisor: Lead Service & Warm Hospitality (Full-Time)

Lune Croissanterie; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Coffee perks

Free pastry on shift

Paid parental leave

Employee Assistance Program

Job summary

Lune Croissanterie in Brisbane is seeking a warm, driven FOH Supervisor to lead service on the floor, support the FOH Manager, and uphold Lune’s hospitality standards across South Brisbane and CBD venues.

This full-time role suits someone who loves guest interactions, stays calm under pressure, and guides the team by example with consistency and positivity on every shift; Wednesday to Saturday availability is required.

Qualifications

• 1–2 years experience in hospitality leadership or senior FOH role.
• Full-time availability.

Responsibilities

• Leading service and supporting the FOH Manager with daily operations.
• Coaching and guiding the team during service.
• Handling guest feedback with warmth and professionalism.
• Upholding service, presentation, and safety standards across both venues.
• Supporting the development of a positive, values-driven team culture.

Job description

Lune Croissanterie in Brisbane is seeking a warm, driven FOH Supervisor to lead service on the floor, support the FOH Manager, and uphold Lune’s hospitality standards across South Brisbane and CBD venues.

This full-time role suits someone who loves guest interactions, stays calm under pressure, and guides the team by example with consistency and positivity on every shift; Wednesday to Saturday availability is required.