FOH Supervisor | Lune Brisbane

Lune Croissanterie; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Coffee perks

Free pastry on shift

Paid parental leave

Employee Assistance Program

Job summary

Lune Croissanterie in Brisbane is seeking a warm, driven FOH Supervisor to lead service on the floor, support the FOH Manager, and uphold Lune’s hospitality standards across South Brisbane and CBD venues.

This full-time role suits someone who loves guest interactions, stays calm under pressure, and guides the team by example with consistency and positivity on every shift; Wednesday to Saturday availability is required.

Qualifications

• 1–2 years experience in hospitality leadership or senior FOH role.
• Full-time availability.

Responsibilities

• Leading service and supporting the FOH Manager with daily operations.
• Coaching and guiding the team during service.
• Handling guest feedback with warmth and professionalism.
• Upholding service, presentation, and safety standards across both venues.
• Supporting the development of a positive, values-driven team culture.

Job description

Lune exists to create exceptional experiences, moments of joy, and excellence in the everyday.

We’re looking for a warm, driven and people-focused FOH Supervisor to join our Brisbane team. Working closely with the FOH Manager you would assist in leading service, support the team, and uphold Lune’s trademark hospitality standards across both South Brisbaneand CBD venues.

We’re looking for a warm, driven and people-focused FOH Supervisor to join our Brisbane team. Working closely with the FOH Manager you would assist in leading service, support the team, and uphold Lune’s trademark hospitality standards across both South Brisbaneand CBD venues.

This role is ideal for someone who loves being on the floor, leads by example, and brings consistency, calm, and positivity to every shift.

This role is ideal for someone who loves being on the floor, leads by example, and brings consistency, calm, and positivity to every shift.

What the role involves:

• Leading service and supporting the FOH Manager with daily operations
• Coaching and guiding the team during service
• Handling guest feedback with warmth and professionalism
• Upholding service, presentation, and safety standards across both venues
• Supporting the development of a positive, values-driven team culture

What the role involves:

• Leading service and supporting the FOH Manager with daily operations
• Coaching and guiding the team during service
• Handling guest feedback with warmth and professionalism
• Upholding service, presentation, and safety standards across both venues
• Supporting the development of a positive, values-driven team culture

We’re looking for someone who:

• Has 1–2 years’ experience in a hospitality leadership, supervisor, or senior FOH role
• Specialty coffee experience preferred (but not essential)
• Communicates clearly, kindly, and confidently
• Is organised, proactive, and able to problem-solve on the fly
• Is positive, kind, and driven — with a genuine passion for people
• Availability to work Wednesday - Saturday
• Has full working rights in Australia

What we offer:

• A full-time role at one of Australia's most recognised hospitality brands
• A values-led, positive team culture that champions pride in service and will celebrate your success with you
• Staff discounts, coffee perks + a free pastry on shift, paid parental leave, and access to our Employee Assistance Program

Additional information

• Work with premium equipment and a passionate, detail-focused team
• A team culture built on support, high standards, and real pride in the product
• Join one of Australia's most recognised hospitality brands