FOH Supervisor | Lune Pacific Fair

Lune; Gold Coast City; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Coffee perks

Free pastry on shift

Paid parental leave

Employee Assistance Program

Résumé du poste

Lune, launching a new venue at Pacific Fair on the Gold Coast, seeks a warm, driven FOH Supervisor with excellent coffee skills to lead our Gold Coast team from day one.

We’re a recognised hospitality brand in Australia, offering a full-time role with 38 hours across day and afternoon shifts, staff discounts, coffee perks, a free pastry on shift, paid parental leave, and access to our Employee Assistance Program. Apply via [e-mail].

Qualifications

• 1–2 years' experience in a hospitality leadership, supervisor, or senior FOH role.
• A clear, kind, and confident communicator who uplifts those around them.
• Calm, resilient, and organised — with the ability to problem-solve on the fly.
• Positive, people-focused, and passionate about hospitality and food.
• Full working rights in Australia

Responsabilités

• Leading FOH service and supporting the FOH team with daily operations
• Coaching and guiding the team on the floor during service
• Ensuring every guest receives a warm, attentive, and professional experience
• Handling guest feedback with care and professionalism
• Upholding service, presentation, and safety standards
• Supporting the development of a positive, values-driven team culture
• Flexibility with rostering with the ability to cover either opening and closing shifts (this includes morning and evenings as per Pacific Fair trading hours)

Connaissances

Hospitality leadership

Team coaching

Customer service

Clear communication

Description du poste

• A team culture built on support, high standards, and real pride in the product
• Work with premium equipment and a passionate, detail-focused team
• Join one of Australia's most recognised hospitality brands

Lune exists to create exceptional experiences, moments of joy, and excellence in the everyday. With the launch of our newest venue at Pacific Fair, we're looking for a warm, driven, and people-focused FOH Supervisor with excellent coffee skills to be part of our Gold Coast team from day one.

What the Role Involves

• Leading FOH service and supporting the FOH team with daily operations
• Coaching and guiding the team on the floor during service
• Ensuring every guest receives a warm, attentive, and professional experience
• Handling guest feedback with care and professionalism
• Upholding service, presentation, and safety standards
• Supporting the development of a positive, values-driven team culture
• Flexibility with rostering with the ability to cover either opening and closing shifts (this includes morning and evenings as per Pacific Fair trading hours)

Who We're Looking For

• 1–2 years' experience in a hospitality leadership, supervisor, or senior FOH role and who thrives with a level of autonomy
• A clear, kind, and confident communicator who uplifts those around them
• Calm, resilient, and organised — with the ability to problem-solve on the fly
• Positive, people-focused, and passionate about hospitality and food
• Full working rights in Australia

What we offer:

• Full-time role (38 hours)across both day and afternoon shifts
• Staff discounts, coffee perks, a free pastry on shift & paid parental leave
• Access to our Employee Assistance Program

If this sounds like you, we’d love to hear from you!

We're hiring now!

Questions? Email [e-mail]