FOH Supervisor — Hospitality Leader with Coffee Craft

Lune; Gold Coast City; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Coffee perks

Free pastry on shift

Paid parental leave

Employee Assistance Program

Job summary

Lune, launching a new venue at Pacific Fair on the Gold Coast, seeks a warm, driven FOH Supervisor with excellent coffee skills to lead our Gold Coast team from day one.

We’re a recognised hospitality brand in Australia, offering a full-time role with 38 hours across day and afternoon shifts, staff discounts, coffee perks, a free pastry on shift, paid parental leave, and access to our Employee Assistance Program. Apply via [e-mail].

Qualifications

• 1–2 years' experience in a hospitality leadership, supervisor, or senior FOH role.
• A clear, kind, and confident communicator who uplifts those around them.
• Calm, resilient, and organised — with the ability to problem-solve on the fly.
• Positive, people-focused, and passionate about hospitality and food.
• Full working rights in Australia

Responsibilities

• Leading FOH service and supporting the FOH team with daily operations
• Coaching and guiding the team on the floor during service
• Ensuring every guest receives a warm, attentive, and professional experience
• Handling guest feedback with care and professionalism
• Upholding service, presentation, and safety standards
• Supporting the development of a positive, values-driven team culture
• Flexibility with rostering with the ability to cover either opening and closing shifts (this includes morning and evenings as per Pacific Fair trading hours)

Skills

Hospitality leadership

Team coaching

Customer service

Clear communication

Job description

Lune, launching a new venue at Pacific Fair on the Gold Coast, seeks a warm, driven FOH Supervisor with excellent coffee skills to lead our Gold Coast team from day one.

We’re a recognised hospitality brand in Australia, offering a full-time role with 38 hours across day and afternoon shifts, staff discounts, coffee perks, a free pastry on shift, paid parental leave, and access to our Employee Assistance Program. Apply via [e-mail].