FOH Supervisor | Lune Brisbane

The Lune Co

Brisbane

On-site

AUD 55,000 - 65,000

Full time

2 days ago
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Benefits offered by this job

Staff discounts
Coffee perks
Free pastry on shift
Paid parental leave
Employee Assistance Program

Job summary

Lune Brisbane is seeking a warm, driven FOH Supervisor to lead service and support the FOH Manager across our South Brisbane and CBD venues. You will guide the team on shift, maintain our hospitality standards and ensure guest satisfaction with a calm, positive approach.

Ideal candidates have 1–2 years in hospitality leadership, clear communication, and a genuine passion for people. Availability Wednesday–Saturday and full working rights in Australia are required.

Qualifications

  • 1–2 years experience in hospitality leadership or senior FOH roles.
  • Strong communication and people skills are essential.
  • Proactive, organised and able to solve problems on the fly.

Responsibilities

  • Lead service and support the FOH Manager with daily operations.
  • Coach and guide the team during service.
  • Handle guest feedback with warmth and professionalism.
  • Uphold service, presentation and safety standards across venues.
  • Support a positive, values-driven team culture.

Skills

Hospitality leadership
Customer service
Team coaching
Communication
Problem-solving

Job description

Want to lead a tight-knit group of people who genuinely enjoy working together at one of Australia's most loved pastry brands? Work at Lune Brisbane!

09th November, 2026

Lune exists to create exceptional experiences, moments of joy, and excellence in the everyday.

We’re looking for a warm, driven and people-focused FOH Supervisor to join our Brisbane team. Working closely with the FOH Manager you would assist in leading service, support the team, and uphold Lune’s trademark hospitality standards across both South Brisbane and CBD venues.

This role is ideal for someone who loves being on the floor, leads by example, and brings consistency, calm, and positivity to every shift.

What the role involves:
  • Leading service and supporting the FOH Manager with daily operations
  • Coaching and guiding the team during service
  • Handling guest feedback with warmth and professionalism
  • Upholding service, presentation, and safety standards across both venues
  • Supporting the development of a positive, values-driven team culture
We're looking for someone who:
  • Has 1-2 years' experience in a hospitality leadership, supervisor, or senior FOH role
  • Specialty coffee experience preferred (but not essential)
  • Communicates clearly, kindly, and confidently
  • Is organised, proactive, and able to problem-solve on the fly
  • Is positive, kind, and driven — with a genuine passion for people
  • Availability to work Wednesday - Saturday
  • Has full working rights in Australia
What we offer:
  • A full-time role at one of Australia's most recognised hospitality brands
  • A values-led, positive team culture that champions pride in service and will celebrate your success with you
  • Staff discounts, coffee perks + a free pastry on shift, paid parental leave, and access to our Employee Assistance Program

If this sounds like you, we'd love to hear from you.

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