FMCG Customer Support Specialist - Mon-Fri, Immediate Start

BLU by Adcorp; Brisbane; On-site; AUD 30,000 - 51,000; Full time

Benefits offered by this job

Ample street parking

Job summary

BLU by Adcorp is seeking a Customer Service Officer for an immediate start in Brisbane. The role involves handling high volumes of enquiries, processing orders, and supporting a fast-paced FMCG environment. 6–8 week assignment with potential extension, Monday–Friday, 7:00am–3:00pm.

You will be part of a well‑established team known for its customer focus and collaboration. Previous dynamic365 experience and strong communication will help you excel in this role.

Qualifications

• Previous customer service experience in a busy environment.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• High computer literacy and ability to learn new systems quickly.

Responsibilities

• Process customer orders via phone, email, and live chat.
• Manage returns, exchanges, and customer enquiries.
• Ensure accurate data entry and order processing.
• Make outbound calls to confirm order details and customer information.
• Maintain and update customer records.
• Build strong relationships with customers and internal stakeholders.

Skills

Customer service experience

Attention to detail

Communication skills

Multitasking

Tools

Dynamics 365

Job description

BLU by Adcorp is seeking a Customer Service Officer for an immediate start in Brisbane. The role involves handling high volumes of enquiries, processing orders, and supporting a fast-paced FMCG environment. 6–8 week assignment with potential extension, Monday–Friday, 7:00am–3:00pm.

You will be part of a well‑established team known for its customer focus and collaboration. Previous dynamic365 experience and strong communication will help you excel in this role.