Immediate-Start Customer Service Officer - FMCG (Mon-Fri)

Health X; Brisbane; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Superannuation

Job summary

Health X is seeking a Customer Service Officer for an initial 6-8 week assignment in Inner South Brisbane. The role runs Monday to Friday, 7:00am to 3:00pm, with an immediate start and a 36.81 AUD per hour plus superannuation pay structure.

The position involves handling high volumes of customer enquiries, order processing, and data entry, with opportunities to extend with a respected FMCG organisation. Dynamics 365 experience is advantageous.

Qualifications

• Recent customer service experience in a busy environment.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Professional phone manner and confident communication.
• Proficient computer literacy and ability to learn new systems.

Responsibilities

• Process customer orders via phone, email, and live chat.
• Manage returns, exchanges, and customer enquiries.
• Ensure accurate data entry and order processing.
• Make outbound calls to confirm order details and customer information.
• Maintain and update customer records.
• Build relationships with customers and internal stakeholders.
• Collaborate with the wider team to meet service targets.

Skills

Customer service experience

Attention to detail

Communication skills

Phone manner

Multitasking

FMCG experience

Tools

Dynamics 365

Job description

Health X is seeking a Customer Service Officer for an initial 6-8 week assignment in Inner South Brisbane. The role runs Monday to Friday, 7:00am to 3:00pm, with an immediate start and a 36.81 AUD per hour plus superannuation pay structure.

The position involves handling high volumes of customer enquiries, order processing, and data entry, with opportunities to extend with a respected FMCG organisation. Dynamics 365 experience is advantageous.