Floor & Bar Supervisor: Lead Fast-Paced Hospitality

Hq Group; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts across venues

Dedicated position training andongoing

Ongoing development and career growth

Multiple transport options

Job summary

HQ Group is seeking Floor & Bar Supervisors for HER, Music Room, and BKK in Melbourne. You’ll lead from the floor and bar, direct staff, and uphold exceptional guest experiences across high-volume service with a focus on atmosphere, knowledge of drinks, and evolving menus.

You’ll coach teammates, stay organized under pressure, and contribute to a positive, professional team culture while delivering attentive service and engaging experiences for guests.

Qualifications

• Hospitality supervisory experience
• Strong communication and guest-service focus
• Proven ability to lead a busy service and coach junior staff

Responsibilities

• Lead from the front during busy, high-volume service
• Confidently manage a shift and direct the team
• Maintain high standards of service and guest experience
• Coach, support and develop junior team members
• Stay organized, calm and solutions-focused when service is busy
• Lead by example and contribute to a positive team culture

Skills

Leadership

Communication

Organization

Problem-solving

Flexibility

Job description

HQ Group is seeking Floor & Bar Supervisors for HER, Music Room, and BKK in Melbourne. You’ll lead from the floor and bar, direct staff, and uphold exceptional guest experiences across high-volume service with a focus on atmosphere, knowledge of drinks, and evolving menus.

You’ll coach teammates, stay organized under pressure, and contribute to a positive, professional team culture while delivering attentive service and engaging experiences for guests.