Events & Bistro Supervisor: Lead Memorable Guest Experiences

ALH Hotels; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Discounts at Woolworths & Big W

Endeavour Wellbeing Support

Job summary

ALH Hotels in Melbourne is seeking a Function & Bistro Supervisor to lead two core areas: events and daily dining. You will be the floor face, welcoming guests and ensuring every visit is memorable, while coordinating with event hosts and managing on-site logistics for seamless experiences.

The role requires hands-on leadership, the ability to multitask between events and restaurant service, and a focus on top-notch guest service and team collaboration.

Qualifications

• RSA certificate required.
• Experience in events and daily dining service preferred.
• Ability to perform physical tasks safely (lifting/moving stock).

Responsibilities

• Be the face of the floor, connecting with guests to ensure memorable visits.
• Act as main point-of-contact for event clients and lead on-site logistics during functions.
• Deliver top-notch customer service and make interactions fun and memorable.
• Manage transitions between high-stakes functions and busy bistro service while maintaining quality and standards.

Skills

RSA certificate

Job description

ALH Hotels in Melbourne is seeking a Function & Bistro Supervisor to lead two core areas: events and daily dining. You will be the floor face, welcoming guests and ensuring every visit is memorable, while coordinating with event hosts and managing on-site logistics for seamless experiences.

The role requires hands-on leadership, the ability to multitask between events and restaurant service, and a focus on top-notch guest service and team collaboration.