Fleet Orchestrator: Scheduling & Dispatch

Northline; Townsville City; Sur place; AUD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Ongoing learning and development

Career progression opportunities

Employee recognition program

Employee Assistance Program (EAP)

Discounts on travel and services

Résumé du poste

Northline is seeking a Fleet Allocator / Controller in Townsville to oversee daily PUD fleet scheduling, ensuring safe, on-time deliveries and exemplary service levels. You will coordinate drivers, manage bookings, and maintain clear communication with customers and internal teams.

The successful candidate will demonstrate strong planning, problem-solving, and stakeholder management skills, with experience using transport management systems and Orcoda.

Qualifications

• Strong planning and organisational skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Ability to prioritise tasks in a fast-moving operational environment.
• Experience with transport management, dispatch, or scheduling systems.
• Proficiency in Microsoft Office applications.
• Knowledge of NHVR Fatigue Management, Basic Fatigue Management and Dangerous Goods requirements.

Responsabilités

• Plan and schedule daily pick-up and delivery runs to maximise fleet utilisation and service performance.
• Coordinate drivers and allocate work to ensure safe, on-time freight handling.
• Maintain regular communication with drivers and operational teams throughout the day.
• Provide timely and accurate updates to customers on pickups, deliveries, ETAs, and inquiries.
• Monitor compliance with safety, fatigue management, and chain of responsibility requirements.
• Track KPIs such as missed pickups and delivery performance; report results.
• Maintain accurate records in systems like Consignment Resolution Register, In Control and Mitti.
• Resolve service disruptions with practical, timely solutions.

Connaissances

Planning & scheduling

Communication & stakeholder management

Problem-solving

Microsoft Office

NHVR Fatigue Management knowledge

Load Restraint Guidelines knowledge

Outils

Orcoda

Transport management systems (TMS)

Dispatch software

Description du poste

Northline is seeking a Fleet Allocator / Controller in Townsville to oversee daily PUD fleet scheduling, ensuring safe, on-time deliveries and exemplary service levels. You will coordinate drivers, manage bookings, and maintain clear communication with customers and internal teams.

The successful candidate will demonstrate strong planning, problem-solving, and stakeholder management skills, with experience using transport management systems and Orcoda.