Fleet Administrator - NSW

National Tyre & Wheel; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Birthday leave

Employee discounts across NTAW Group

Wellbeing and mental health support

Stable, full-time employment

Job summary

National Tyre & Wheel (NTAW) is seeking a Fleet Administrator to support billing, customer and service provider enquiries, and fleet reporting. You'll help keep the Fleet team running smoothly, handle invoices and credits, and maintain records in fleet systems.

The ideal candidate has experience in administration or billing, strong attention to detail, and proficiency with Microsoft Excel and Outlook, plus good communication and problem-solving skills and a current driver's licence.

Qualifications

• Experience in administration, billing, or accounts.
• Good attention to detail and a customer-focused approach.
• Confidence using Microsoft Office, especially Excel and Outlook.
• Strong communication and problem-solving skills.
• A current and valid driver’s licence.

Responsibilities

• Process invoices and credits, including following up discrepancies or corrections.
• Support service providers with onboarding, portal access and general enquiries.
• Maintain customer and service provider records in fleet systems.
• Respond to enquiries from customers, service providers, sales and accounts teams.
• Assist with reporting for sales, management and customer activity.
• Help identify simple process or system improvements that make day-to-day work easier.

Skills

Administration

Billing

Customer service

Attention to detail

Communication

Problem-solving

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

National Tyre & Wheel (NTAW) is one of Australia's leading tyre and wheel distributors, supplying market-leading brands to customers across Australia and New Zealand.

As an ASX-listed business, we've experienced significant growth and continue to invest in our people, systems, and future. We're proud of our collaborative culture, where team members are supported to learn, grow, and build long-term careers.

Our Fleet team plays an important part in this, bringing together customer support, billing, reporting and service provider coordination to help deliver a smooth experience for our fleet and government customers.

Why NTAW?

At NTAW, we know our people are our greatest asset. That's why we're committed to creating an environment where you can learn, develop, and build a rewarding career.

You’ll join a team that supports each other, celebrates wins, and genuinely enjoys working together. As a growing ASX-listed business, we're able to offer both stability and opportunities for career growth.

On top of that, you’ll enjoy:

• Birthday leave (because nobody should have to work on their birthday!)
• Employee discounts across NTAW Group brands
• Access to wellbeing and mental health support services
• Stable, full-time employment with a growing business

About the Role

As our Fleet Administrator, you’ll help keep the Fleet team running smoothly by supporting billing, customer and service provider enquiries, system updates, and reporting.

This is a great role for someone who likes variety, enjoys problem-solving, and takes pride in getting the details right.

Responsibilities

• Process invoices and credits, including following up discrepancies or corrections
• Support service providers with onboarding, portal access and general enquiries
• Maintain customer and service provider records in fleet systems
• Respond to enquiries from customers, service providers, sales and accounts teams
• Assist with reporting for sales, management and customer activity
• Help identify simple process or system improvements that make day-to-day work easier

About You

You’re organised, helpful and confident working with systems, invoices and customer enquiries. You can manage competing priorities, communicate clearly and stay calm when things get busy.

• Experience in administration, billing, or accounts
• Good attention to detail and a customer-focused approach
• Confidence using Microsoft Office, especially Excel and Outlook
• Strong communication and problem-solving skills
• A current and valid driver’s licence

As part of the pre‑employment process, shortlisted candidates will be required to complete:

• A recent National Police Check (issued within the last 6 months)
• A drug & alcohol test
• Proof of Australian working rights

Please note: Applicants must be eligible to live and work in Australia.

National Tyre & Wheel (NTAW) is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace where all employees and applicants are treated fairly and with respect. Employment decisions are based on merit, capability, and organisational requirements, and are made without discrimination on the basis of race, colour, national or ethnic origin, age, sex, gender identity, sexual orientation, relationship status, disability, religion, or any other attribute protected by Australian law. All applicants must have the right to work in Australia.