Financial Services Administrator – Client Services & Growth

Challenger Limited; Sydney; Híbrido; AUD 65.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive bonus scheme

Parental leave (18 weeks)

On-site café

Annual wellness programs

Descripción de la vacante

Challenger Limited, an ASX-listed investment manager in Sydney, seeks a Financial Services Administrator within the Retail Customer Services Team. You will handle applications, maturities, and withdrawals, while maintaining SLAs and engaging with investors and advisers.

The role emphasizes training, development, and cross-team collaboration to deliver high-quality service. Ideal candidates have finance-related study, 12 months of customer service or administration experience, strong

Formación

• 12 months customer service or administration experience.
• Awareness of customer service principles and practices.
• Strong written and verbal communication skills.
• Ability to multitask and manage time effectively.
• Proficient with multiple applications and good computer literacy.

Responsabilidades

• Process applications, maturities, and withdrawals for clients within SLAs.
• Vet incorrect forms and follow up via email/phone with investors and advisers.
• Escalate priority issues to Leaders for quick resolution.
• Support the team by upskilling and collaborating across Client Services.

Conocimientos

Customer service

Verbal communication

Written communication

Attention to detail

multitask management

Educación

Finance-related discipline

Herramientas

MS Office

Descripción del empleo

Challenger Limited, an ASX-listed investment manager in Sydney, seeks a Financial Services Administrator within the Retail Customer Services Team. You will handle applications, maturities, and withdrawals, while maintaining SLAs and engaging with investors and advisers.

The role emphasizes training, development, and cross-team collaboration to deliver high-quality service. Ideal candidates have finance-related study, 12 months of customer service or administration experience, strong