Finance Administration Assistant

Marymead CatholicCare Canberra & Goulburn; Canberra; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Attractive salary packaging benefits

Free onsite parking

Employee Assistance Program

Ongoing professional development

Great Place to Work

Job summary

Marymead CatholicCare Canberra & Goulburn is seeking a Finance Administration Assistant to provide broad accounts support. This 12-month, full-time role reports to the Finance Manager and handles invoice delegation, mail management, and weekly banking from Canberra.

Responsibilities include processing direct debits, receiving client payments by phone, managing the finance mailbox, and supporting the finance team with CRM and software tasks as required. WWVP clearance desirable.

Qualifications

• Invoice management experience
• Customer service experience
• Financial administration skills
• Discretion with handling sensitive information
• Software proficiency including common business tools
• CRM experience, Salesforce ideal

Responsibilities

• Delegate invoices to appropriate staff using invoice management system
• Answer and direct incoming calls professionally
• Receive client payments over the phone
• Manage the accounts mailbox daily
• Maintain new customer requests
• Review and process direct debit requests
• Weekly banking
• Provide administrative support to the finance department

Skills

Invoice management

Customer service

Financial administration

Software proficiency

Discretion with sensitive information

Tools

Salesforce

DEXT/Approval Max

Job description

Description

The role of the Finance Administration Assistant is to provide a wide range of administrative and accounts support services. This 12 month contract, full time role reports directly to the Finance Manager and is responsible for administrative tasks, management of incoming and outgoing mail, delegation of invoices to internal stakeholders and weekly banking.

Remuneration ranges from Level 1-2 depending on experience.

About You:

To be successful in this role you will have the ability to:

• Delegate invoices to appropriate staff in a timely manner using invoice management system (DEXT/Approval Max).
• Answer and direct incoming calls in a professional manner.
• Receive client payments over the phone.
• Manage the accounts mailbox daily.
• Maintain new customer requests.
• Review and process direct debit requests.
• Weekly banking.
• Provide administrative support to the finance department as required.

Experience:

• Invoice management
• Customer service
• Financial administration
• Discretion with handling sensitive customer information
• Software proficiency
• Previous experience with CRM – Salesforce ideal

Qualifications:

• Commensurate work experience.
• Strong attention to detail and organisational skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• WWVP Clearance.

About Us:

Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion and Inclusivity.

Why Join Us?

If you are seeking a purposeful role where your work contributes directly to improving the lives of others, this is an excellent opportunity. We are looking for dedicated individuals who are committed to supporting the community across a range of service areas.

What We Offer:

• Attractive salary packaging benefits to enhance your earnings
• Free onsite parking
• Access to an Employee Assistance Program to support your wellbeing
• Ongoing professional development opportunities
• A workplace that values balance and family-friendly practices
• Join a team that makes a meaningful impact
• Certified Great Place to Work

Closing Date:

18th of September 2026

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

Company Overview

Marymead CatholicCare Canberra & Goulburn, a well-respected, not-for-profit organisation servicing the ACT and southern and western regional areas of NSW, has been delivering a range of high quality, individual and family support services (children, young people and their families) for over 60 years. With offices in Canberra and in NSW at Goulburn, Moruya, Bega, Young and Wagga Wagga, Marymead CatholicCare’s array of programs and services include children & young people’s services, family & relationship services, counselling & therapeutic supports, out of home & foster care, mental health support, disability services, tenancy & property management, accommodation & support services, alcohol & other drug supports, homelessness services, retirement living and aged care. Marymead CatholicCare Canberra & Goulburn is the social services agency of the Catholic Archdiocese of Canberra and Goulburn. Providing person-centered services in times of need, to make a positive difference, across the lifespan.