Administration Officer

Centacare Community Services; Hervey Bay; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 per ann

Employee Assistance Program (EAP)

Competitive salary

Job summary

Centacare Fraser Coast seeks an Administration Officer to provide high-quality administrative support at its Maryborough and Pialba offices. The role includes greeting clients, managing appointments, data entry and coordinating meetings in a community setting.

You will travel between Hervey Bay and Maryborough, with 3 years of admin experience, Blue Card eligibility, Australian work rights and a current police check. Fixed-term contract - 12 months, Tue–Fri, 8:30am–4:30pm or 9am–5pm.

Qualifications

• 3 years of experience working in an administrative environment.
• Current Queensland Working with Children Check (Blue Card), or eligibility to obtain one.
• Evidence of Australian work rights, including citizenship or visa documentation.
• Current Australian Federal Police Criminal History Check, within required timeframe.

Responsibilities

• Provide professional reception and administrative support, including greeting clients, answering enquiries, managing appointments and maintaining electronic client records.
• Data entry, filing, mail distribution and general office administration with confidentiality and privacy.
• Coordinate meetings, room bookings, catering, technical setup, minutes and other administrative activities.
• Maintain office operations, including equipment, stationery, phone systems, premises security and escalation of maintenance or workplace issues.
• Build positive relationships with clients, colleagues, management and community stakeholders while contributing to a safe, supportive and child-focused environment.
• Work collaboratively within the Centacare team, demonstrating professionalism, integrity and strong organisational skills.

Job description

About the role

We are seeking a professional, organised and client focused Administration Officer to join our team and provide high-quality administrative support at our Centacare Fraser Coast offices.

This varied role is ideal for someone who enjoys working with people, managing competing priorities and providing high-quality administrative support. As a key first point of contact for Centacare Family and Relationship Services, you will support clients, visitors and stakeholders within a community-based environment. At times you may interact with individuals and families experiencing challenging circumstances, including clients who may be distressed or upset.

Locations

154 Bazaar St, Maryborough QLD 4650 and 5 Imelda St, Pialba QLD 4655

Employment

Fixed term Contract - 12 months

Days

Tues­day – Friday

Hours

8:30am – 4:30pm or 9am – 5pm

About Centacare

Centacare is a non-profit community organisation that supports the strengthening of family and community relationships, particularly where there is vulnerability and disadvantage. Our services are available to the entire community regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. We strive to deliver professional and accountable services whilst empowering our clients to find solutions and achieve their goals.

Key responsibilities

• Provide professional reception and administrative support, including greeting clients and visitors, answering enquiries, managing appointments and maintaining electronic client records.
• Complete accurate data entry, filing, mail distribution and general office administration while maintaining confidentiality and privacy requirements.
• Coordinate meetings, room bookings, catering, technical set-up, minutes and other administrative activities to support the team and Leadership.
• Maintain office operations, including equipment, stationery, phone systems, premises security and escalation of maintenance or workplace issues.
• Build positive relationships with clients, colleagues, management and community stakeholders while contributing to a safe, supportive and child-focused environment.
• Work collaboratively within the Centacare team, demonstrating professionalism, integrity, sound judgement, flexibility and strong organisational skills while supporting continuous improvement and service delivery.

Essential requirements

Candidates who progress to interview may be required to provide or discuss:

• 3 years of experience working in an administrative environment
• Current Queensland Working with Children Check (Blue Card), or eligibility to obtain one.
• Evidence of Australian work rights, including Australian citizenship or appropriate visa documentation.
• Current Australian Federal Police Criminal History Check, issued within the required timeframe.
• For this role you will be required to travel between the Hervey Bay Office and Maryborough to provide support to the offices.

Why join us?

• Competitive salary
• Salary packaging of up to $18,550 per annum, helping you maximise your take-home pay
• Opportunity to join a values-driven organisation committed to making a difference
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Work alongside a dedicated and professional team delivering services that support children, young people, individuals, families, and the wider community
• Supportive and collaborative team environment

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18years) and/or vulnerable adults. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or vulnerable adults