Field Technical Support: Pumps & Lifecycle Expert

Metso Outotec; Mackay Regional; On-site; AUD 120,000 - 150,000; Full time

Job summary

Metso Outotec in Mackay region, Australia seeks an experienced Technical Support – Pumps to lead field technical activities and customer support. You will work closely with sales, service and customers to improve equipment reliability, performance and lifecycle value across pumps, cyclones, valves and hoses.

The role requires site visits, troubleshooting and training delivery, with travel to customer sites as needed.

Qualifications

• Technical experience with pumps, mineral processing equipment, rotating equipment or similar industrial technologies.
• Experience providing field-based technical support, troubleshooting, commissioning or equipment maintenance.
• Understanding of mining or heavy industrial operating environments.

Responsibilities

• Provide technical leadership and field support across Metso’s Pumps portfolio, including slurry pumps, cyclones, valves and hoses.
• Troubleshoot equipment and process issues through site visits, technical investigations and root cause analysis.
• Support commissioning, start-ups, performance checks, and parts requirements.
• Develop and deliver technical training for customers and internal teams.
• Identify opportunities for aftermarket services, parts, repairs and lifecycle improvements.

Skills

Pumps

Mineral processing equipment

Rotating equipment

Industrial technologies

Field-based support

Job description

Metso Outotec in Mackay region, Australia seeks an experienced Technical Support – Pumps to lead field technical activities and customer support. You will work closely with sales, service and customers to improve equipment reliability, performance and lifecycle value across pumps, cyclones, valves and hoses.

The role requires site visits, troubleshooting and training delivery, with travel to customer sites as needed.