Field Service Technician - On-Site Mechanical Specialist

Metso Outotec; Mackay Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual incentive program

Annual Leave

Paid parental leave 18 weeks

Volunteer Leave

Social Club

Medical benefits

Salary Continuance insurance

Career development & education support

Job summary

Metso Outotec seeks a Field Service Technician to join its Service Operations Support team in Mackay, Australia. You will perform hands-on mechanical service in the field, inspect machines, and liaise between customers, product divisions and sales teams to ensure optimal operation of machinery, spares and wears.

The role requires a mechanical trade qualification or equivalent experience, the ability to read schematics and travel as needed; strong safety awareness and communication skills are

Qualifications

• Must have a Mechanical trade qualification from college or technical school.
• Physically fit and able to pass a medical with no site restrictions.
• Ability to travel within short notice.
• Ability to read and interpret mechanical schematics.
• Ability to complete basic engineering calculations such as algebra and geometry.
• Current driver’s license.

Responsibilities

• Complete field machine inspections.
• Provide hands-on mechanical service work in the field for Metso customers.
• Provide technical liaison between customers, product divisions and sales personnel.
• Perform technical evaluations and analyze equipment and machine component failures.
• Understand drawings and schematics to ensure correct processes are followed.
• Supervise and oversee Field Service projects on customer sites.
• Escalate questions and analysis to Technical Support and Engineering.
• Support quotation work by providing scope of work, initial planning and costing information.
• Promote products and services to customers.
• Prepare post site reports, timesheets and expenses after site visits.
• Promote Technical Support value add and support Technical Support Teams.
• Some Interstate and some international travel may apply. This role comes with some physical work requirements.

Skills

Excellent communication

Interpersonal skills

Read schematics

Travel readiness

Physically fit

Engineering calculations

Driver's license

Hand tools

Education

Mechanical trade qualification

Tools

Hand tools

Job description

Metso Outotec seeks a Field Service Technician to join its Service Operations Support team in Mackay, Australia. You will perform hands-on mechanical service in the field, inspect machines, and liaise between customers, product divisions and sales teams to ensure optimal operation of machinery, spares and wears.

The role requires a mechanical trade qualification or equivalent experience, the ability to read schematics and travel as needed; strong safety awareness and communication skills are