Pumps Field Service Pro

Metso; Newcastle-Maitland; On-site; AUD 70,000 - 110,000; Full time

Job summary

Metso is seeking a Field Service Technician (Pumps) to join our Service Operations team in Tomago, NSW, with responsibilities across the East Coast.

You will perform hands-on mechanical service, install, commission, maintain and repair pumps and pumping systems, travel to customer sites, and support workshop overhaul while upholding safety.

The role requires a Mechanical Fitter qualification, strong diagnostic and communication skills, and a commitment to delivering reliable equipment performance.

Qualifications

• Strong communication and customer relationship skills.
• Ability to read and interpret engineering drawings and specifications.
• Experience with pumps, rotating equipment or heavy industrial machinery is preferred.

Responsibilities

• Complete pump inspections, condition assessments and technical evaluations.
• Perform installation, commissioning, maintenance, overhaul and repair of pumps and pumping systems.
• Diagnose equipment faults and identify practical, cost-effective solutions.
• Support planned shutdowns, breakdown maintenance and site service activities.
• Provide technical liaison between customers, product divisions and sales personnel.
• Analyse pump and component failures and elevate technical matters where required.
• Read and interpret engineering drawings, schematics and technical documentation.
• Supervise and coordinate field service projects on customer sites.
• Support quotation development by providing scope, planning and technical recommendations.
• Complete service reports, timesheets and expense documentation following site work.
• Promote Metso products, services and reliability solutions to customers.
• Support workshop pump repair and overhaul activities as required.
• Participate in continuous improvement, quality and safety initiatives.
• Some interstate travel may be required. This role includes physical work requirements.

Skills

Strong communication

Customer relationship skills

Reading drawings

Education

Mechanical Fitter trade qualification or equivalent

Job description

Metso is seeking a Field Service Technician (Pumps) to join our Service Operations team in Tomago, NSW, with responsibilities across the East Coast.

You will perform hands-on mechanical service, install, commission, maintain and repair pumps and pumping systems, travel to customer sites, and support workshop overhaul while upholding safety.

The role requires a Mechanical Fitter qualification, strong diagnostic and communication skills, and a commitment to delivering reliable equipment performance.