Field Pumps Tech Support Specialist

Metso; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Job summary

Metso in Townsville invites applications for a Technical Support – Pumps specialist. You will provide field service and technical leadership across Metso’s slurry pumps, cyclones, valves and hoses, working closely with customers, and sales and service teams to improve equipment reliability and lifecycle value.

You will travel to customer sites as required, deliver commissioning and training, assist with warranty issues, and contribute to continuous improvement across the Pumps portfolio with

Qualifications

• Technical experience with pumps, mineral processing equipment, rotating equipment, mechanical systems or similar industrial technologies.

Responsibilities

• Provide technical support and field service expertise across Metso’s Pumps portfolio, including slurry pumps, cyclones, valves and hoses.
• Partner with customers to understand operational challenges and recommend practical technical solutions.
• Support commissioning, start-ups, performance checks and equipment maintenance.
• Troubleshoot equipment and process issues through site visits and root cause analysis.
• Support warranty claims and customer concerns.
• Provide technical guidance to sales, field service, quality and other internal teams.
• Review inspection reports and installed-base information to improve performance and lifecycle.
• Identify opportunities for aftermarket services and lifecycle solutions.
• Collaborate with local and global teams to strengthen service capabilities.

Skills

Pumps tech

Rotating equipment

Mineral processing

Field service

Job description

Metso in Townsville invites applications for a Technical Support – Pumps specialist. You will provide field service and technical leadership across Metso’s slurry pumps, cyclones, valves and hoses, working closely with customers, and sales and service teams to improve equipment reliability and lifecycle value.

You will travel to customer sites as required, deliver commissioning and training, assist with warranty issues, and contribute to continuous improvement across the Pumps portfolio with