Field Service Technician

Colchester Machine Tool Solutions Pty Ltd; Sydney; Vor Ort; AUD 70.000 - 100.000; Vollzeit

Zusammenfassung

Colchester Machine Tool Solutions Pty Ltd in Seven Hills, NSW, seeks a self-motivated service technician to provide applications and technical support for manual and CNC machines in the Sydney area.

The role covers testing and commissioning, on-site installations, troubleshooting, training customers, and maintaining service reports. A background in Fitter/Turner trades and CNC programming is required, with 3–5 years servicing similar machines.

Qualifikationen

• 3-5 years servicing experience on similar machines.
• Fitter/Turner and/or Certificate III/IV in Mechanical Engineering.
• CNC programming experience is necessary.
• Car license is required.
• Electrical license (optional).

Aufgaben

• Test and prepare machinery before dispatch to customers.
• Demonstrate and train customers to run machines effectively.
• Manage on-site installations, commissioning, repairs and maintenance.
• Diagnose errors or technical problems and provide solutions.
• Maintain detailed service reports and customer records.

Kenntnisse

CNC Programming

Customer communication

Problem solving

Ausbildung

Certificate III/IV in Mechanical Engineering

Jobbeschreibung

Colchester Machine Tool Solutions Pty Ltd - Seven Hills NSW

We are seeking a self-motivated, proactive and hard-working individual who is passionate about Manual and CNC Machines to join our Sydney team.

This role is crucial to provide applications and technical support to our customers in order to ensure the effective and efficient functioning of our machinery and equipment.

Key Responsibilities

• To test and prepare the machinery and equipment before dispatch to customers
• To demonstrate and train customers to run our machines effectively
• Manage all on site installations, commissioning, repairs and maintenance
• Diagnose errors or technical problems and determine appropriate solutions
• To liaise with team members in order to resolve technical issues with machinery and / or equipment
• Travel regionally and/or interstate as required
• To work in a team environment effectively
• To conduct your duties in the best interest of the company
• To complete detailed and timely service reports and other documentation
• To develop and maintain customer database
• To build positive and long-standing relationships with the customers
• Fitter and Turner and/or Certificate III/IV or Equivalent Mechanical Engineering-qualification
• CNC Programmingis also necessary

Experience

• 3-5 years of servicing experience on the same or similar machines would be advantageous

Customer Communication

• Ability to communicate clearly and succinctly, both written and verbal is desirable
• Proactively contacting customers and prospective customers for servicing of their machines

Specific skills

• Understanding of Technical Machinery and Equipment

Documentation & Compliance

• Car License
• Electrical License (optional)

Personal Characteristics

Proactive, Pragmatic and Action Oriented