Field Service Operations Coordinator

Oshkosh Corporation, Inc.; Western Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

Oshkosh Corporation, Inc. is seeking a Field Service Coordinator in Kewdale, Western Australia to manage the day-to-day field service operations and drive KPI achievement across the region.

This full-time role focuses on coordinating technicians, allocating jobs, and delivering reliable service to our customers. You will liaise with managers, post field service opportunities, prepare reports, and support the field team with strong organizational and communication skills while upholding company

Qualifications

• Previous experience coordinating a team of Field Service Technicians.
• Excellent written and verbal communication.
• Strong organizational skills with attention to detail.
• Ability to manage time and multi-task to meet deadlines.
• Experience with Microsoft Office and CRM systems.
• Experience in the access industry is advantageous.

Responsibilities

• Coordinate field service technician's daily activities.
• Assist with performance reviews for field technicians.
• Post and allocate field service jobs.
• Generate field service reports for management.
• Provide superior customer service and build relationships.
• Identify new business opportunities and report to management.
• Log calls and schedule van stock takes.

Skills

Communication

Relationship building

Organization

Time management

Numeracy

Teamwork

Tools

Microsoft Office

CRM systems

Job description

Oshkosh Corporation, Inc. is seeking a Field Service Coordinator in Kewdale, Western Australia to manage the day-to-day field service operations and drive KPI achievement across the region.

This full-time role focuses on coordinating technicians, allocating jobs, and delivering reliable service to our customers. You will liaise with managers, post field service opportunities, prepare reports, and support the field team with strong organizational and communication skills while upholding company