Field Service Engineer – Onsite POS/Electro-Mechanical Tech

NCR Voyix; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Tool of trade vehicle

Tools/Phone/Laptop

Ongoing training and development

Competitive salary package

Non-standard shift: Sunday-Thursday

Job summary

NCR Voyix is seeking a Field Service Technician to visit customer sites across Melbourne and surrounding regions, diagnose and repair SCO/POS systems, perform preventative maintenance, and ensure SLA-compliant resolutions.

You will work independently with a tool-of-trade vehicle, travel as required, and participate in ongoing product training, with a focus on precision and customer service.

Qualifications

• Basic computer skills including Windows OS navigation.
• Experience in PC hardware maintenance and support.
• High level of mechanical/electrical aptitude.

Responsibilities

• Diagnose and repair SCO, POS machines and other NCR Voyix products for customers.
• Perform periodic preventative maintenance on assigned products and replace components as needed.
• Accurate reporting of calls, activities and expenses; support invoicing data.
• Capture asset information and assist with data for billing and service records.
• Work autonomously in field and office; travel may be required.

Skills

Windows OS

PC hardware maintenance

Electro-mechanical aptitude

Education

Electronics or IT domain qualification

Job description

NCR Voyix is seeking a Field Service Technician to visit customer sites across Melbourne and surrounding regions, diagnose and repair SCO/POS systems, perform preventative maintenance, and ensure SLA-compliant resolutions.

You will work independently with a tool-of-trade vehicle, travel as required, and participate in ongoing product training, with a focus on precision and customer service.