Field Service Engineer – Hardware, Software & Vehicle

SKIDATA; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Mobile phone

Laptop

Base salary

Job summary

SKIDATA is seeking a proactive Field Service Technician for our Port Melbourne office to support software and hardware across customer sites. You will install, commission, and maintain field equipment, working both in the field and remotely as needed.

Your role involves configuring virtual environments, testing equipment, and providing timely service with a focus on customer satisfaction. Full-time role with company vehicle, tools, and modern devices provided.

Qualifications

• Experience with Windows Server/Client and Linux
• Experience with computer networks and TCP/IP
• Familiarity with virtualization (VMware)
• Basic SQL/database knowledge
• Strong teamwork and customer service orientation

Responsibilities

• Ensure jobs are completed in Service Now in a timely manner
• Install and commission paperwork and equipment
• Complete warranty and repair paperwork and parts requests
• Maintain accurate records of parts and equipment
• Observe, test, and monitor equipment functioning
• Respond to management requests and After Hours procedures
• Carry tools and equipment to sites and commission field equipment

Skills

Windows OS

Linux

Networking

VMware

SQL basics

Electrical basics

Team player

Customer service

Field support

Documentation

Tools

Service Now

VMware ESXi

Networking hardware

Job description

SKIDATA is seeking a proactive Field Service Technician for our Port Melbourne office to support software and hardware across customer sites. You will install, commission, and maintain field equipment, working both in the field and remotely as needed.

Your role involves configuring virtual environments, testing equipment, and providing timely service with a focus on customer satisfaction. Full-time role with company vehicle, tools, and modern devices provided.