Field Operations & Scheduling Coordinator

oOh!; Sydney; On-site; AUD 65,000 - 85,000; Part time

Job summary

oOh!media is seeking an experienced Operations Coordinator for a 6-month maternity leave contract based in Marsden Park. You will act as the vital link between our Field Force team, internal stakeholders and external partners, coordinating field jobs and service delivery from start to finish.

The role requires strong attention to detail, experience with scheduling, ticketing systems like ServiceNow, and proficiency in Excel and Microsoft 365.

Qualifications

• Previous experience in an Operations Coordinator, Service Coordinator, Field Coordinator, Scheduling Coordinator, Workforce Coordinator or similar role.
• Experience coordinating multiple jobs, requests, tasks or work orders.
• Strong attention to detail and the ability to keep track of competing priorities.
• Confidence working with Excel and Microsoft 365.
• Experience working with ticketing, job management or operational systems.
• Strong communication skills and confidence dealing with multiple stakeholders.
• A proactive approach to problem-solving and follow-up.
• The ability to work independently while contributing to a team.

Responsibilities

• Coordinating and tracking field jobs, work orders and installations.
• Receiving, triaging and allocating tickets and requests.
• Managing requests through ServiceNow and other operational systems.
• Working with Team Leaders to schedule resources and upcoming work.
• Following up outstanding jobs and making sure they are completed on time.
• Maintaining accurate information across internal databases and systems.
• Coordinating information between internal and external stakeholders.
• Assisting with reporting, data updates and basic analysis.
• Investigating issues and helping identify better ways of working.
• Providing day-to-day operational support to the Field Force team.

Skills

Coordination experience

Scheduling experience

Strong communication skills

Attention to detail

Problem-solving

Tools

Excel

Microsoft 365

ServiceNow

Power BI

Job description

oOh!media is seeking an experienced Operations Coordinator for a 6-month maternity leave contract based in Marsden Park. You will act as the vital link between our Field Force team, internal stakeholders and external partners, coordinating field jobs and service delivery from start to finish.

The role requires strong attention to detail, experience with scheduling, ticketing systems like ServiceNow, and proficiency in Excel and Microsoft 365.