Field & Infrastructure Coordinator - 6 Month Maternity Leave Contract

Ooh; Sydney; On-site; AUD 65,000 - 85,000; Part time

Job summary

oOh!media is seeking an experienced Operations Coordinator for a 6-month maternity leave contract based in Marsden Park. You will act as the vital link between our Field Force team, internal stakeholders and external partners, coordinating field jobs and service delivery from start to finish.

The role requires strong attention to detail, experience with scheduling, ticketing systems like ServiceNow, and proficiency in Excel and Microsoft 365.

Qualifications

• Previous experience in an Operations Coordinator, Service Coordinator, Field Coordinator, Scheduling Coordinator, Workforce Coordinator or similar role.
• Experience coordinating multiple jobs, requests, tasks or work orders.
• Strong attention to detail and the ability to keep track of competing priorities.
• Confidence working with Excel and Microsoft 365.
• Experience working with ticketing, job management or operational systems.
• Strong communication skills and confidence dealing with multiple stakeholders.
• A proactive approach to problem-solving and follow-up.
• The ability to work independently while contributing to a team.

Responsibilities

• Coordinating and tracking field jobs, work orders and installations.
• Receiving, triaging and allocating tickets and requests.
• Managing requests through ServiceNow and other operational systems.
• Working with Team Leaders to schedule resources and upcoming work.
• Following up outstanding jobs and making sure they are completed on time.
• Maintaining accurate information across internal databases and systems.
• Coordinating information between internal and external stakeholders.
• Assisting with reporting, data updates and basic analysis.
• Investigating issues and helping identify better ways of working.
• Providing day-to-day operational support to the Field Force team.

Skills

Coordination experience

Scheduling experience

Strong communication skills

Attention to detail

Problem-solving

Tools

Excel

Microsoft 365

ServiceNow

Power BI

Job description

We are oOh!media (pronounced "oh!" media).

oOh!media is the #1 Out of Home company in Australia and New Zealand.

We exist to make public spaces better and brands unmissable, proudly leading the market with innovation, creativity, data and results. Our network plays an important role in the communities they are located, creating engaging environments that inform, entertain and inspire, while connecting brands with audiences at scale.

We are oOh!media, and we are unmissable.

About the role

Based in Marsden Park , we are looking for an experienced Operations Coordinator, Service Coordinator, Scheduling Coordinator or Field Support professional who enjoys keeping jobs, people and information on track?

We’re looking for someone who can hit the ground running and join our Field Force team on a 6-month maternity leave contract.

This role is ideal for someone who has already worked in a coordination or operational support environment and is comfortable managing multiple requests, working with field teams, updating systems and following jobs through from start to finish.

What you'll be doing

You’ll be an important link between our Field Force team, internal stakeholders and external partners.

Your day will include:

• Coordinating and tracking field jobs, work orders and installations.
• Receiving, triaging and allocating tickets and requests.
• Managing requests through ServiceNow and other operational systems.
• Working with Team Leaders to schedule resources and upcoming work.
• Following up outstanding jobs and making sure they are completed on time.
• Maintaining accurate information across internal databases and systems.
• Coordinating information between internal and external stakeholders.
• Assisting with reporting, data updates and basic analysis.
• Investigating issues and helping identify better ways of working.
• Providing day-to-day operational support to the Field Force team.

What we're looking for

This role is suited to someone with previous experience in coordination, scheduling, field operations, service delivery or a similar environment.

You’ll bring:

• Previous experience in an Operations Coordinator, Service Coordinator, Field Coordinator, Scheduling Coordinator, Workforce Coordinator or similar role.
• Experience coordinating multiple jobs, requests, tasks or work orders.
• Strong attention to detail and the ability to keep track of competing priorities.
• Confidence working with Excel and Microsoft 365.
• Experience working with ticketing, job management or operational systems.
• Strong communication skills and confidence dealing with multiple stakeholders.
• A proactive approach to problem-solving and follow-up.
• The ability to work independently while contributing to a team.

Experience with ServiceNow, Power BI, scheduling systems or field-service platforms will be highly regarded.

You don't need experience with every system we use - we're looking for someone who understands how to coordinate work, manage information and keep things moving.

Why join us?

This is a great opportunity to use your existing coordination experience while gaining exposure to field operations, systems, reporting and a national workforce.

If you're someone who likes being organised, solving problems and making sure things don't fall through the cracks, we'd love to hear from you.

At oOh!, we celebrate diversity and are committed to creating an inclusive workplace. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities and LGBTQIA+ individuals

Offers of employment are subject to employer-funded pre-employment checks, including police, reference, work rights verification.