Field IT Engineer (NV1/NV2) — Deskside & PC Support

Unisys; Canberra; On-site; AUD 65,000 - 85,000; Full time

Job summary

A leading technology services provider is seeking a Tech Field Engineer in Canberra to install, maintain, and service computer-related products. The ideal candidate will have experience in Deskside support environments and demonstrate strong fault investigation and hardware troubleshooting skills. A focus on customer satisfaction is essential. Candidates must possess NV1 or NV2 security clearance. This role offers an opportunity to work with a range of technologies in a rewarding environment.

Qualifications

• Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting.
• At least 6 months supporting a Deskside support environment.

Responsibilities

• Install, diagnose, maintain, and service computer products.
• Ensure customer satisfaction throughout all transactions.

Skills

Deskside support experience

Fault investigation and triaging

Hardware troubleshooting

Software installation

Customer satisfaction focus

Education

NV1 or NV2 security clearance

Job description

A leading technology services provider is seeking a Tech Field Engineer in Canberra to install, maintain, and service computer-related products. The ideal candidate will have experience in Deskside support environments and demonstrate strong fault investigation and hardware troubleshooting skills. A focus on customer satisfaction is essential. Candidates must possess NV1 or NV2 security clearance. This role offers an opportunity to work with a range of technologies in a rewarding environment.