Field IT Engineer: Desktops, Networks & Kiosks

Unisys; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Unisys is seeking a Field Engineer to support specific clients and products across desktops, servers, and network devices in Sydney, NSW. You will install, maintain, and troubleshoot PCs and networked systems, ensuring high quality service and client satisfaction.

The role emphasizes professional conduct, meeting SLA requirements, and timely follow-ups on escalations, with opportunities to work on diverse hardware and software environments in a dynamic enterprise setting.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 1-2 years' experience in area of responsibility.

Responsibilities

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices.
• Installs and maintains PCs and associated software, networks, servers and peripherals.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

Skills

Field Engineer

Desktop support

Networking

Troubleshooting

Education

High School Diploma or GED

Technical certification

Associate Degree

Job description

Unisys is seeking a Field Engineer to support specific clients and products across desktops, servers, and network devices in Sydney, NSW. You will install, maintain, and troubleshoot PCs and networked systems, ensuring high quality service and client satisfaction.

The role emphasizes professional conduct, meeting SLA requirements, and timely follow-ups on escalations, with opportunities to work on diverse hardware and software environments in a dynamic enterprise setting.