Field Infrastructure Engineer

Whizdom; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Whizdom is seeking an experienced Field Infrastructure Engineer to support a critical Federal Government ICT program in Australia. You will operate within a specialist infrastructure team, focusing on data centres and field infrastructure, combining hands-on delivery with design, incident management, troubleshooting and change coordination.

You will coordinate infrastructure changes, manage data centre requirements, provide architectural guidance, and lead major incident response activities.

Qualifications

• Experience across ICT infrastructure, data centres, networking.

Responsibilities

• Coordinate and implement ICT infrastructure changes, installations and technical activities.
• Manage data centre requirements including rack allocation, power utilisation and cabling.
• Provide infrastructure architecture, operational design and technical advice to project teams.
• Troubleshoot complex technical issues and lead major incident response and recovery activities.
• Identify service improvements across reliability, security, supportability and operational efficiency.
• Work with Project Managers to schedule deliverables, manage risks and deliver against critical milestones.

Skills

ICT infrastructure

Data centres

Networking

Physical or virtual environments

Infrastructure design

Installation

Operational procedures

Root cause analysis

Tools

AutoCAD

Visio

Job description

An exciting opportunity is available for an experienced Field Infrastructure Engineer to support a critical, time-sensitive Federal Government ICT program.

You will work within a specialist infrastructure team supporting complex environments, with a strong focus on data centre and field infrastructure. The role combines hands‑on technical delivery with infrastructure design, incident management, troubleshooting and coordination of infrastructure changes.

Key Responsibilities:

• Coordinate and implement ICT infrastructure changes, installations and technical activities
• Manage data centre requirements including rack allocation, power utilisation and cabling
• Provide infrastructure architecture, operational design and technical advice to project teams
• Troubleshoot complex technical issues and lead major incident response and recovery activities
• Identify service improvements across reliability, security, supportability and operational efficiency
• Work with Project Managers to schedule deliverables, manage risks and deliver against critical milestones

Key Skills:

• Strong experience across ICT infrastructure, data centres, networking, physical or virtual environments
• Experience with infrastructure design, installation, operational procedures and technical standards
• Strong troubleshooting, problem management and root cause analysis capabilities
• Ability to design system components using established architectures and modelling techniques
• ITIL, Microsoft or Cisco certifications will be highly regarded
• Experience with technical documentation and tools such as AutoCAD or Visio is advantageous

This is a great opportunity to work on a significant Federal Government program delivering infrastructure across complex environments. Australian citizenship is required to hold an Australian Government security clearance.