Field Home Insurance Assessor & Builder Liaison

Hinchen Recruitment Group; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Location Sunshine area

ME day & volunteer day

Paid parental leave

Workplace giving with dollar match

Development opportunities

Employee discounts on Budget Direct

Reward and recognition

Onsite facilities

Social and community events

Job summary

Hinchen Recruitment Group is assisting with an exciting On Road Home Assessor role covering West, North and CBD suburbs. You will attend properties, assess domestic building damage, and report findings to determine the best repair strategy while coordinating with builders and contractors.

This role offers a competitive salary, a fully maintained motor vehicle, targeted training and professional development, and career progression opportunities with strong work-life balance.

Qualifications

• Qualified building trades people required.
• Experience in managing quality insurance building work and enhancing customer satisfaction.
• Background in producing accurate scope of works.
• Exceptional time management and organisational skills.
• Reputable communication skills and conflict resolution handling.
• Experience in managing, coaching and appraising builders.
• Proven experience in building effective business relationships with builders.
• Insurance experience preferred, but not essential.

Responsibilities

• Attending clients' properties and accurately reporting on building damage to domestic insured properties
• Providing accurate scope of works for rectification works to be carried out on insurable events
• Submitting reports, reviewing SOWs and documentation in a timely manner (as per set SLAs)
• Determining and advising on the overall best method of repair of the building
• Liaising with builders and external contractors
• Project coordination and management on complex/large loss claims
• Virtual/desktop assessments and triage

Skills

Building trades background

Insurance building work

Scope of works reporting

Time management

Communication skills

Coaching builders

Relationship building

Insurance experience

Job description

Hinchen Recruitment Group is assisting with an exciting On Road Home Assessor role covering West, North and CBD suburbs. You will attend properties, assess domestic building damage, and report findings to determine the best repair strategy while coordinating with builders and contractors.

This role offers a competitive salary, a fully maintained motor vehicle, targeted training and professional development, and career progression opportunities with strong work-life balance.