Field Home Assessor: Damage Inspections & Repairs

Youi Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Youi Pty Ltd is seeking a Home Assessor to inspect damaged homes, determine repair methods, and document scopes for efficient progress across the Central Coast and Illawarra region. You will interact directly with customers and repairers, explaining outcomes and next steps while maintaining high service standards.

Travel across NSW may be required; some assessments can be desktop-based. A background in insurance, restoration, or building roles is preferred to support timely claims handling.

Qualifications

• Experience as an Insurance assessor or Loss adjustor, or in a builder/restoration role.
• Experience in Desktop Home Assessing or Home Claims Management.

Responsibilities

• Inspect the damage, make the call onsite and back your decision, documenting the repair method so work moves forward
• Walk through scopes with builders, resolving disagreements and keeping repairs moving when timelines or methods are challenged
• Explain outcomes to customers face to face, walking them through what happens next and answering questions
• Manage your daily run sheet of new and active claims—balancing inspections, scope creation, follow-ups and documentation
• Use our online systems daily to complete reports
• National travel may be required during catastrophe events, when extra support is needed in affected areas.

Skills

Insurance assessment

Loss adjustor

Builder collaboration

Desktop Home Assessing

Home Claims Management

Job description

Youi Pty Ltd is seeking a Home Assessor to inspect damaged homes, determine repair methods, and document scopes for efficient progress across the Central Coast and Illawarra region. You will interact directly with customers and repairers, explaining outcomes and next steps while maintaining high service standards.

Travel across NSW may be required; some assessments can be desktop-based. A background in insurance, restoration, or building roles is preferred to support timely claims handling.