Fertility Clinic Front Desk Coordinator — Patient Care

Life Fertility Clinic; Bullatale; On-site; AUD 48,000 - 60,000; Full time

Job summary

Life Fertility Clinic in Potts Point (Australia) is seeking a friendly Receptionist to be the first point of contact. You will greet patients, manage check-ins, appointments, invoicing, and data entry while supporting clinical and admin teams in a calm, patient-focused environment.

The role requires previous experience in a Fertility/IVF clinic, strong communication, and excellent organisational skills. Regular shifts begin at 7:00am in a warm, boutique clinic setting.

Qualifications

• Experience in a medical administration role within a Fertility/IVF clinic.
• Friendly and compassionate with a focus on patient care.
• Strong verbal and written communication.
• Excellent organisational skills and multitasking in a fast-paced environment.
• Proficient with Microsoft Office and medical software.

Responsibilities

• Greet and check in patients, ensuring a welcoming experience.
• Answer calls and respond to emails in a warm, professional manner.
• Schedule and confirm appointments.
• Perform patient ID checks and accurate data entry for onboarding new patients.
• Assist with patient quoting and invoicing.
• General administrative duties to support day-to-day operations including daily banking reconciliations.
• Stationery ordering.
• Maintain a tidy and organised front desk and waiting area.

Skills

Medical administration

Excellent communication

Organisational skills

Microsoft Office

Team player

Job description

Life Fertility Clinic in Potts Point (Australia) is seeking a friendly Receptionist to be the first point of contact. You will greet patients, manage check-ins, appointments, invoicing, and data entry while supporting clinical and admin teams in a calm, patient-focused environment.

The role requires previous experience in a Fertility/IVF clinic, strong communication, and excellent organisational skills. Regular shifts begin at 7:00am in a warm, boutique clinic setting.