Medical Receptionist- IVF Clinic

Life Fertility Clinic; Bullatale; Presencial; AUD 48.000 - 60.000; Tempo integral

Resumo da vaga

Life Fertility Clinic in Potts Point (Australia) is seeking a friendly Receptionist to be the first point of contact. You will greet patients, manage check-ins, appointments, invoicing, and data entry while supporting clinical and admin teams in a calm, patient-focused environment.

The role requires previous experience in a Fertility/IVF clinic, strong communication, and excellent organisational skills. Regular shifts begin at 7:00am in a warm, boutique clinic setting.

Qualificações

• Experience in a medical administration role within a Fertility/IVF clinic.
• Friendly and compassionate with a focus on patient care.
• Strong verbal and written communication.
• Excellent organisational skills and multitasking in a fast-paced environment.
• Proficient with Microsoft Office and medical software.

Responsabilidades

• Greet and check in patients, ensuring a welcoming experience.
• Answer calls and respond to emails in a warm, professional manner.
• Schedule and confirm appointments.
• Perform patient ID checks and accurate data entry for onboarding new patients.
• Assist with patient quoting and invoicing.
• General administrative duties to support day-to-day operations including daily banking reconciliations.
• Stationery ordering.
• Maintain a tidy and organised front desk and waiting area.

Conhecimentos

Medical administration

Excellent communication

Organisational skills

Microsoft Office

Team player

Descrição da vaga

About Us

At Life Fertility, we pride ourselves on delivering high-quality, compassionate, and personalised fertility care. As a boutique clinic, we offer a warm and welcoming environment for our patients, and we’re currently looking for a friendly Receptionist to be the first point of contact at our Potts Point clinic.

About the Role

This is an exciting opportunity for someone who has previous experience in a Fertility/IVF clinic and is passionate for healthcare administration and patient care. As our receptionist, you will play a vital role in creating a calm and supportive environment for patients while assisting with key administrative processes to support the clinical and admin teams. This position requires regular shifts commencing at 7:00am.

Key Responsibilities

• Greet and check in patients, ensuring a smooth and welcoming experience.
• Answer incoming calls and respond to emails in a warm, professional manner.
• Schedule and confirm appointments.
• Perform patient ID checks and ensure accurate data entry into our systems for onboarding new patients.
• Assist with patient quoting and invoicing.
• General administrative duties to support the day-to-day clinic operations including daily banking reconciliations.
• Stationary ordering.
• Maintain a tidy and organised front desk and waiting area.

About You

• Previous experience in a medical administration role within a Fertility/IVF clinic
• Friendly and compassionate, with a focus on patient care.
• Strong communication skills – both verbal and written.
• Excellent organisational skills and the ability to multitask in a fast-paced environment.
• Comfortable using Microsoft Office and medical software systems.
• A team player who is reliable, adaptable, and eager to learn.

Why Join Life Fertility?

• Be part of a close-knit team focused on patient-first care.
• Gain experience in the unique and rewarding area of fertility healthcare.
• Opportunities for growth and professional development.
• Supportive and friendly team environment.