Fashion Retail Concession Manager – Lead & Elevate Sales

Brandbank Group; Gold Coast City; Hybrid; AUD 25,000 - 35,000; Part time

Benefits offered by this job

Staff discount

Clothing allowance

Bonuses (monthly/seasonal)

Referral program

Health & wellness programs

Job summary

Seed Heritage on the Gold Coast is seeking a Retail Concession Manager for a David Jones concession pad in Robina. Lead a small team to deliver a premium customer experience, inspire sales, and uphold brand standards across merchandising and operations.

The role offers a clear career trajectory toward leadership within Brandbank Group, including staff discounts, clothing allowance, and seasonal bonus potential.

Qualifications

• Experience in a similar role, supervising teams of up to 5 staff.
• Independent, motivated leader who can work autonomously.
• Able to mentor and motivate a team to achieve sales targets.
• Demonstrated commercial acumen with ability to drive sales, wage targets and shrinkage KPIs within budgets.
• Eye for detail with a passion for styling and visual merchandising.
• Exposure to large stock volumes and stock management.
• Genuine alignment with Seed Heritage values and customer-first culture.
• Ability to build and maintain customer relationships through exceptional service.

Responsibilities

• Drive a customer-focused culture, creating a memorable and seamless experience with every interaction.
• Empower the team through ongoing training, mentoring and collaboration.
• Work with leadership to build an effective and profitable concession pad.
• Motivate the team to meet sales targets and business KPIs.
• Drive operational excellence, manage rosters, and prepare back-of-house administration.

Skills

Leadership

Team supervision

Customer service

Visual merchandising

Stock management

Tools

POS systems

Stock management software

Job description

Seed Heritage on the Gold Coast is seeking a Retail Concession Manager for a David Jones concession pad in Robina. Lead a small team to deliver a premium customer experience, inspire sales, and uphold brand standards across merchandising and operations.

The role offers a clear career trajectory toward leadership within Brandbank Group, including staff discounts, clothing allowance, and seasonal bonus potential.