Concession Lead: Elevate Sales & Customer Experience

Seed; Gold Coast City; Vor Ort; AUD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Up to 50% staff discount

$1,000 yearly clothing allowance

Bonus potential monthly & seasonal

Health & Wellness initiatives

Referral program

Career pathways

Zusammenfassung

Seed Heritage is seeking a Retail Concession Manager for David Jones Robina to lead a small team and deliver an elevated customer experience. You will coach 5 staff, manage rosters, and drive sales while upholding Seed's brand standards.

Based on the Gold Coast, this full-time role offers a supportive culture, performance incentives, and opportunities for career progression within Brandbank Group.

Qualifikationen

• Experience in a supervisory retail role leading teams.
• Ability to drive sales targets and KPI achievement.
• Strong customer service and relationship-building skills.

Aufgaben

• Drive a customer-focused culture, delivering a seamless experience.
• Coach and mentor a team of up to 5 staff.
• Collaborate with leadership to optimise concession pad profitability and operations.
• Motivate the team to meet sales targets and KPIs.
• Manage rosters and back-of-house administration.

Kenntnisse

People management

Sales leadership

Visual Merchandising

Customer service

Tools

POS system

Stock management

Jobbeschreibung

Seed Heritage is seeking a Retail Concession Manager for David Jones Robina to lead a small team and deliver an elevated customer experience. You will coach 5 staff, manage rosters, and drive sales while upholding Seed's brand standards.

Based on the Gold Coast, this full-time role offers a supportive culture, performance incentives, and opportunities for career progression within Brandbank Group.