Farmstay & Park Ops Lead — Guest Experience

Village Roadshow Limited; Gold Coast City; Hybride; AUD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Unlimited park entry

Complimentary passes for family and朋友

Discounts on food, beverage, retail &

Employee benefits app with 65+ major</

Team events and awards

Wellbeing support and EAP

Professional development opportunities

Résumé du poste

Paradise Country on the Gold Coast is seeking a Farmstay and Park Operations Supervisor to support the Park and Accommodation Manager with day-to-day operations, safety and guest presentation. You’ll lead a hands-on team across Farmstay and Park tasks to deliver memorable country experiences.

This role requires strong leadership, guest service, and the ability to manage registrations, housekeeping, and events.

Qualifications

• Blue Card is essential and cost noted.
• Experience in tourism, attractions or hospitality operations.
• Strong organisation and decision-making skills.
• Excellent guest service and teamwork.
• Willingness to work weekends and evenings.

Responsabilités

• Support Park and Accommodation Manager with day-to-day Park and Farmstay operations.
• Lead and allocate team members; coaching and training to deliver Safety, Service and Fun.
• Maintain a visible leadership presence; monitor guest service, safety, cleanliness and presentation.
• Support Farmstay operations: reception, guest arrivals/departures, housekeeping.
• Support Admissions, Guest Services, Wildlife, Farm and Nursery and events.
• Complete incident reports, maintenance requests, handovers and operational documentation.
• Assist with incidents and emergencies within training.

Connaissances

Team leadership

Guest service

Safety awareness

Coaching

Problem solving

Outils

Microsoft Word

Microsoft Excel

Outlook

Description du poste

Paradise Country on the Gold Coast is seeking a Farmstay and Park Operations Supervisor to support the Park and Accommodation Manager with day-to-day operations, safety and guest presentation. You’ll lead a hands-on team across Farmstay and Park tasks to deliver memorable country experiences.

This role requires strong leadership, guest service, and the ability to manage registrations, housekeeping, and events.