Factory IT Support Analyst – End-User & OT Systems
Electrolux Home Products Pty Ltd
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
You will be based at Electrolux's Dudley Park site in Adelaide, contributing to IT operations within the Research and Development team. You will provide onsite and remote support for office and manufacturing staff, ensuring production continuity and fast resolution of IT issues.
The role emphasizes implementing and supporting Microsoft 365, Teams, and ITSM processes, with involvement in factory systems and OT connectivity. Travel to other sites may be required.
Qualifications
- 3–5 years IT support, desktop support or service delivery experience.
- Manufacturing or factory IT experience preferred.
- Experience with Incident, Change and Problem Management processes.
- Degree or Diploma in Information Technology, Computer Science or related discipline.
- English fluency both written and verbal.
Responsibilities
- Provide onsite and remote IT support to office and manufacturing employees.
- Install, configure and support laptops, desktops, mobile devices, and peripherals.
- Support Microsoft 365, Teams, collaboration technologies, and user lifecycle activities.
- Manage incidents, requests, assets, and service records within ITSM tools.
- Support factory systems, shop-floor devices, and OT connectivity.
Skills
Education
Tools
Job description
You will be based at Electrolux's Dudley Park site in Adelaide, contributing to IT operations within the Research and Development team. You will provide onsite and remote support for office and manufacturing staff, ensuring production continuity and fast resolution of IT issues.
The role emphasizes implementing and supporting Microsoft 365, Teams, and ITSM processes, with involvement in factory systems and OT connectivity. Travel to other sites may be required.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
