Facility Manager

Iss Global; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Employee discounts

Learning & development opportunities

Career progression

Positive team culture

Job summary

ISS is seeking multiple Facility Managers to deliver safe, compliant and efficient facilities management services across client sites in Australia. You will lead service partners, coordinate maintenance, and drive continuous improvement while ensuring regulatory and contractual compliance.

You will report to the Key Account Manager and be the on-site primary contact for service delivery, with accountability for performance, customer satisfaction and achievement of KPIs and SLAs.

Qualifications

• Strong understanding of HSEQ policies and statutory requirements.
• Experience leading facilities management teams and service partners.

Responsibilities

• Ensure compliance with client and ISS HSEQ policies and statutory requirements.
• Promote safety culture through hazard management and incident reporting.
• Conduct audits and inspections across employees, contractors and sites.
• Investigate incidents and maintain accurate reporting records.
• Serve as primary FM contact for clients and stakeholders.
• Build client relationships through regular communication and support.
• Oversee delivery of FM services within budgets and service levels.
• Coordinate maintenance and site activities to minimise disruption.

Skills

Safety compliance

Incident reporting

Stakeholder management

Leadership

Job description

Be part of something bigger. Be part of ISS.

We're on the lookout for multiple Facility Managers to work on an exciting new contract across Australia.

All roles will report directly into the Key Account Manager.

About the Role

The Facility Manager is responsible for the safe, compliant, efficient and consistent delivery of all in-scope facilities management services at the our key manufacturing clients sites.

The role is the primary on-Sites point of contact for service delivery matters and has overall accountability for operational performance, customer satisfaction, statutory and contractual compliance, financial outcomes, asset management and the delivery of agreed KPIs and SLAs.

The Facility Manager will lead, manage service partners and subcontractors, coordinate planned and reactive maintenance, support Sites audits and identify continuous improvement, risk-reduction and cost-efficiency opportunities.

Key Responsibilities

• Ensure compliance with all client and ISS HSEQ policies, procedures and statutory requirements.
• Promote a strong safety culture through hazard management, incident reporting and visible leadership.
• Conduct audits and inspections to ensure compliance across employees, contractors and sites.
• Investigate incidents, implement corrective actions and maintain accurate reporting records.
• Act as the primary Facilities Management contact for clients, tenants and key stakeholders.
• Build strong client relationships through regular communication, meetings and operational support.
• Oversee the delivery of contracted Facilities Management services within agreed budgets and service levels.
• Coordinate maintenance, capital works and site activities to minimise disruption to operations.

Building, Essential Safety Measures & Compliance

• Ensure all buildings, assets and essential safety measures remain compliant with contractual and regulatory requirements.
• Implement asset management plans and maintain accurate asset, compliance and site records.
• Conduct site inspections, audits and risk assessments to identify and address compliance and maintenance issues.
• Coordinate contractors and service providers to ensure works are completed safely and to standard.
• Project Works Management
• Operational Planning and Scheduling
• Quality Management Systems (QMS)

What We Offer

• Access to employee discounts (including insurance)
• Ongoing learning & development opportunities
• Career progression within a global organisation
• A supportive, inclusive and positive team culture

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.