Hands on Facility Coordinator

Iss Global; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Employee discounts

Learning & development

Career progression

Positive team culture

Job summary

ISS is seeking multiple Hands-on Facility Coordinators to support our manufacturing sites across Australia. You will report to the Facility Manager and contribute to safe, compliant, clean, and operational facilities.

You will handle reactive maintenance, assist with planned preventative maintenance, coordinate contractors, and maintain site records, with opportunities for learning and career development in a global organisation.

Responsibilities

• Complete inductions, permits, risk assessments and pre-start checks before commencing work
• Identify and report hazards, environmental risks, incidents and near misses
• Respond to routine service requests and resolve or escalate issues
• Minimise disruption to production by coordinating work with site contacts
• Conduct routine site inspections and record defects, risks and corrective actions
• Support compliance activities, audits, and evidence collection (KORE, GMP, FSSC, WHS, insurance)
• Maintain records for inspections, permits, contractor documentation and maintenance
• Act as first point of response for reactive maintenance tickets and incidents
• Triage issues, ensure area safety, and escalate as needed
• Assist with scheduling, coordination and follow-up of planned preventive maintenance
• Coordinate access for approved service providers and provide site information
• Confirm site access, inductions, permits and operational requirements before contractors commence
• Customer and stakeholder support

Job description

Hands on Facility Coordinator

Salary: Competitive Package on offer

Be part of something bigger. Be part of ISS.

We’re on the lookout for multiple Hands‑on Facility Coordinators to work on an exciting new contract across Australia.

All roles will report directly into the Facility Manager.

About the Role

The Hands‑on Facility Coordinator supports the Facility Manager in the day‑to‑day delivery of facilities management services at our key manufacturing sites. The role provides practical on‑site support to help ensure the facility remains safe, compliant, clean, operational, and fit for purpose.

This role acts as a first point of response for reactive maintenance requests and minor facility incidents, undertakes minor repairs within demonstrated competency and delegated authority, assists with contractor coordination, supports planned preventative maintenance, and maintains accurate work order and site records.

The role may provide operational coverage. During these periods, the Hands‑on Facility Coordinator will follow established procedures and escalation pathways and will not assume financial, contractual, statutory or people‑management authority unless formally delegated.

Key Responsibilities

• Operational Service Delivery
  • Complete required inductions, permits, risk assessments and pre‑start checks before commencing work.
  • Identify and promptly report hazards, environmental risks, incidents and near misses.
• Hands‑on Minor Maintenance
  • Respond promptly to routine service requests and follow issues through to resolution or escalation.
  • Minimise disruption to production by coordinating work with authorised site contacts.
• Compliance Support
  • Conduct routine site inspections and record defects, risks and corrective actions
  • Support statutory compliance activities, audit preparation and evidence collection, including KORE, GMP, FSSC, WHS, and insurance audits where applicable
  • Maintain accurate records for inspections, permits, contractor documentation and maintenance activities.
• Reactive Maintenance and Incident Support
• Act as a first point of response for reactive maintenance tickets and minor facility incidents.
• Triage issues, make the area safe where possible and elevate according to priority and risk.
• Coordinate access for approved service providers and provide relevant site information.
• Planned Preventative Maintenance
  • Assist with scheduling, coordination, execution and follow‑up of planned preventative maintenance.
  • Confirm site access, inductions, permits and operational requirements before contractors commence.
• Contractor Coordination
• Customer and stakeholder Support

What We Offer

• Access to employee discounts (including insurance)
• Ongoing learning & development opportunities
• Career progression within a global organisation
• A supportive, inclusive and positive team culture

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.