Hands on Facility Coordinator

Iss Global; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Learning & development

Global organisation

Job summary

ISS is seeking multiple Hands-on Facility Coordinators to support the Facility Manager across key manufacturing sites in Australia. You will be the on-site point of contact for maintenance requests, coordinate contractors, and help ensure safety, compliance, and smooth operations.

Join a global organisation that values learning, development, and a positive team culture, with opportunities to progress within the facilities management function.

Qualifications

• Experience in facilities management activities.
• Ability to perform minor repairs within demonstrated competency.
• Ability to coordinate with contractors and maintenance teams.

Responsibilities

• Operational service delivery with inductions and risk assessments.
• Hands-on minor maintenance and timely issue resolution.
• Support statutory compliance activities and audit preparation.
• Act as first point of response for reactive maintenance and incidents.
• Coordinate access for service providers and contractors.
• Assist with planned preventative maintenance scheduling and follow-ups.

Skills

Safety awareness

Maintenance coordination

Facilities coordination

On-site support

Contractor coordination

Communication

Tools

KORE

GMP compliance

WHS audits

Job description

We’re Hiring: Hands on Facility Coordinator

Salary: Competitive Package on offer

Be part of something bigger. Be part of ISS.

We’re on the lookout for multiple Hands-on Facility Coordinators to work on an exciting new contract across Australia.

All roles will report directly into the Facility Manager.

About the Role

The Hands-on Facility Coordinator supports the Facility Manager in the day-to-day delivery of facilities management services at our key manufacturing sites. The role provides practical on-site support to help ensure the facility remains safe, compliant, clean, operational, and fit for purpose.

This role acts as a first point of response for reactive maintenance requests and minor facility incidents, undertakes minor repairs within demonstrated competency and delegated authority, assists with contractor coordination, supports planned preventative maintenance, and maintains accurate work order and site records.

The role may provide operational coverage. During these periods, the Hands-on Facility Coordinator will follow established procedures and escalation pathways and will not assume financial, contractual, statutory or people-management authority unless formally delegated.

Key Responsibilities

• Operational Service Delivery
  • Complete required inductions, permits, risk assessments and pre-start checks before commencing work.
  • Identify and promptly report hazards, environmental risks, incidents and near misses.
• Hands-on Minor Maintenance
  • Respond promptly to routine service requests and follow issues through to resolution or escalation.
  • Minimise disruption to production by coordinating work with authorised site contacts.
• Compliance Support
  • Conduct routine site inspections and record defects, risks and corrective actions
  • Support statutory compliance activities, audit preparation and evidence collection, including KORE, GMP, FSSC, WHS, and insurance audits where applicable
  • Maintain accurate records for inspections, permits, contractor documentation and maintenance activities.
• Reactive Maintenance and Incident Support
• Act as a first point of response for reactive maintenance tickets and minor facility incidents.
• Triage issues, make the area safe where possible and elevate according to priority and risk.
• Coordinate access for approved service providers and provide relevant site information.
• Planned Preventative Maintenance
  • Assist with scheduling, coordination, execution and follow-up of planned preventative maintenance.
  • Confirm site access, inductions, permits and operational requirements before contractors commence.
• Contractor Coordination
• Customer and stakeholder Support

What We Offer

• Access to employee discounts (including insurance)
• Ongoing learning & development opportunities
• Career progression within a global organisation
• A supportive, inclusive and positive team culture

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.