Facility Manager

ISS Facility Services; Brisbane; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Employee discounts

Learning & development opportunities

Career progression

Positive team culture

Job summary

ISS Facility Services in Australia is seeking Facility Managers to oversee the safe, compliant and efficient delivery of all in-scope facilities management services at our key manufacturing client sites. The Facility Manager will be the primary on-site contact for service delivery, accountable for operational performance, customer satisfaction, statutory compliance and KPI achievement.

You will lead service partners and subcontractors, coordinate maintenance and audits, and drive continuous

Responsibilities

• Ensure compliance with client and ISS HSEQ policies, procedures and statutory requirements.
• Promote a strong safety culture through hazard management, incident reporting and visible leadership.
• Conduct audits and inspections to ensure compliance across employees, contractors and sites.
• Investigate incidents, implement corrective actions and maintain reporting records.
• Act as the primary Facilities Management contact for clients, tenants and key stakeholders.
• Build strong client relationships through regular communication, meetings and operational support.
• Oversee the delivery of contracted Facilities Management services within budgets and service levels.
• Coordinate maintenance, capital works and site activities to minimise disruption to operations.

Job description

Be part of something bigger. Be part of ISS.

We’re on the lookout for multiple Facility Managers to work on an exciting new contract across Australia.

About the Role

The Facility Manager is responsible for the safe, compliant, efficient and consistent delivery of all in-scope facilities management services at the our key manufacturing clients sites.

The role is the primary on-Sites point of contact for service delivery matters and has overall accountability for operational performance, customer satisfaction, statutory and contractual compliance, financial outcomes, asset management and the delivery of agreed KPIs and SLAs.

The Facility Manager will lead, manage service partners and subcontractors, coordinate planned and reactive maintenance, support Sites audits and identify continuous improvement, risk-reduction and cost-efficiency opportunities.

Key Responsibilities

• Ensure compliance with all client and ISS HSEQ policies, procedures and statutory requirements.
• Promote a strong safety culture through hazard management, incident reporting and visible leadership.
• Conduct audits and inspections to ensure compliance across employees, contractors and sites.
• Investigate incidents, implement corrective actions and maintain accurate reporting records.
• Act as the primary Facilities Management contact for clients, tenants and key stakeholders.
• Build strong client relationships through regular communication, meetings and operational support.
• Oversee the delivery of contracted Facilities Management services within agreed budgets and service levels.
• Coordinate maintenance, capital works and site activities to minimise disruption to operations.

Building, Essential Safety Measures & Compliance

• Ensure all buildings, assets and essential safety measures remain compliant with contractual and regulatory requirements.
• Implement asset management plans and maintain accurate asset, compliance and site records.
• Conduct site inspections, audits and risk assessments to identify and address compliance and maintenance issues.
• Coordinate contractors and service providers to ensure works are completed safely and to standard.
• Project Works Management
• Operational Planning and Scheduling
• Quality Management Systems (QMS)

What We Offer

• Access to employee discounts (including insurance)
• Ongoing learning & development opportunities
• Career progression within a global organisation
• A supportive, inclusive and positive team culture

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**