Facility Manager

ISS Facility Services; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

ISS Facility Services in Melbourne region is seeking an experienced Facilities Manager for a 9-month fixed-term contract at a client site in Campbellfield. You will lead delivery of facilities management services, ensure operational excellence, financial performance and client outcomes.

This hands-on leadership role requires stakeholder engagement, commercial acumen and the ability to drive a high-performing team. Some travel to Broadford and Altona may be required.

Job description

At ISS, we are committed to creating places that work, think and give. As a leading global workplace experience and facility management company, we partner with organisations to enhance employee engagement, support wellbeing, reduce environmental impact, and protect and maintain valuable assets.

Across Australia and New Zealand, our 17,000+ employees deliver essential services across a diverse range of sectors, including Resources, Aviation, Healthcare, Education, and Business & Industry.

Due to continued growth, we are seeking an experienced and customer-focused Facilities Manager to join our team on a 9-month fixed-term contract, with the possibility of extension.

The Opportunity

Based primarily at our client site in Campbellfield, you will be responsible for leading the delivery of facilities management services, ensuring operational excellence, financial performance, compliance, and exceptional client outcomes.

This is a hands-on leadership role that requires strong stakeholder engagement, commercial acumen, and the ability to drive a high-performing team.

Please note: While this role is based in Campbellfield, occasional travel to supporting sites in Broadford and Altona will be required.

Key Responsibilities

• Manage and coordinate the delivery of all facilities management services within contractual scope
• Lead site operations to ensure service excellence, compliance, and client satisfaction
• Assume overall responsibility for site budgets, forecasting, cost control, and financial performance
• Lead, mentor, and develop onsite teams to achieve operational and business objectives
• Prepare and present client reports against agreed performance measures
• Manage procurement activities, including supplier engagement, tender processes, approvals, and invoice management
• Drive continuous improvement initiatives across all service streams
• Foster a strong safety culture and ensure compliance with all relevant legislation, policies, and procedures
• Build and maintain strong relationships with clients, contractors, and key stakeholders

About You

To be successful in this role, you will bring:

• Previous experience managing facilities management services in a complex operational environment
• Strong leadership capability with demonstrated experience managing and developing teams
• Sound knowledge of building services and facilities operations, particularly hard services
• Excellent financial management, budgeting, and commercial skills
• Strong stakeholder management and communication skills
• Proficiency across Microsoft Office applications, including Excel, Word, and PowerPoint
• A proactive, solutions-focused approach with a willingness to support operational requirements when needed
• Qualifications in Engineering, Property, Business, Facilities Management, or a related discipline will be highly regarded
• The ability to obtain and maintain a National Police Check

Why Join ISS?

At ISS, we recognise that our people are our greatest asset. We offer:

• Competitive salary package
• Career development and progression opportunities within a global organisation
• Access to industry-leading learning and development programs
• Supportive and collaborative team culture
• Opportunity to work with a respected market leader in facilities management

ISS is an Inclusive Employer

At ISS, we are committed to creating places that work, think and give. As a leading global workplace experience and facility management company, we partner with organisations to enhance employee engagement, support wellbeing, reduce environmental impact, and protect and maintain valuable assets.

Across Australia and New Zealand, our 17,000+ employees deliver essential services across a diverse range of sectors, including Resources, Aviation, Healthcare, Education, and Business & Industry.

Due to continued growth, we are seeking an experienced and customer-focused Facilities Manager to join our team on a 9-month fixed-term contract, with the possibility of extension.

The Opportunity

Based primarily at our client site in Campbellfield, you will be responsible for leading the delivery of facilities management services, ensuring operational excellence, financial performance, compliance, and exceptional client outcomes.

This is a hands-on leadership role that requires strong stakeholder engagement, commercial acumen, and the ability to drive a high-performing team.

Please note: While this role is based in Campbellfield, occasional travel to supporting sites in Broadford and Altona will be required.

Key Responsibilities

• Manage and coordinate the delivery of all facilities management services within contractual scope
• Lead site operations to ensure service excellence, compliance, and client satisfaction
• Assume overall responsibility for site budgets, forecasting, cost control, and financial performance
• Lead, mentor, and develop onsite teams to achieve operational and business objectives
• Prepare and present client reports against agreed performance measures
• Manage procurement activities, including supplier engagement, tender processes, approvals, and invoice management
• Drive continuous improvement initiatives across all service streams
• Foster a strong safety culture and ensure compliance with all relevant legislation, policies, and procedures
• Build and maintain strong relationships with clients, contractors, and key stakeholders

About You

To be successful in this role, you will bring:

• Previous experience managing facilities management services in a complex operational environment
• Strong leadership capability with demonstrated experience managing and developing teams
• Sound knowledge of building services and facilities operations, particularly hard services
• Excellent financial management, budgeting, and commercial skills
• Strong stakeholder management and communication skills
• Proficiency across Microsoft Office applications, including Excel, Word, and PowerPoint
• A proactive, solutions-focused approach with a willingness to support operational requirements when needed
• Qualifications in Engineering, Property, Business, Facilities Management, or a related discipline will be highly regarded
• The ability to obtain and maintain a National Police Check

Why Join ISS?

At ISS, we recognise that our people are our greatest asset. We offer:

• Competitive salary package
• Career development and progression opportunities within a global organisation
• Access to industry-leading learning and development programs
• Supportive and collaborative team culture
• Opportunity to work with a respected market leader in facilities management

ISS is an Inclusive Employer

ISS is passionate about creating a culture that values inclusion and diversity, where all people are treated fairly, respectfully, and provided equal opportunities to succeed.

We encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people from culturally and linguistically diverse backgrounds, and people from the LGBTQIA+ community.

ISS is an ethical employer recognised for fair employment practices, employee wellbeing, and maintaining safe workplaces for all our people.

ISS. Connecting People and Places to Make the World Work Better.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Facilities Management & Outsourced Services More than 10,000 employees

We offer integrated facility services based on self delivery, whilst continuously developing and maintaining single service excellence.

ISS has single service expertise in cleaning, property, catering, aviation security and support services. The benefit of an integrated contract is that you gain this expertise, yet with just one single point of accountability. And if you prefer, just one centralised invoice and reporting.

This can significantly reduce administration, yet still provide you with service excellence and the ability to increase efficiencies, which only comes from the experts.

Source: this is an extract from the company’s own website

We offer integrated facility services based on self delivery, whilst continuously developing and maintaining single service excellence.

ISS has single service expertise in cleaning, property, catering, aviation security and support services. The benefit of an integrated contract is that you gain this expertise, yet with just one single point of accountability. And if you prefer, just one centralised invoice and reporting.

This can significantly reduce administration, yet still provide you with service excellence and the ability to increase efficiencies, which only comes from the experts.

Source: this is an extract from the company’s own website