Facility Manager

Iss Global; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Employee discounts

Learning & development opportunities

Career progression within a global org

Job summary

ISS is seeking multiple Facility Managers to oversee facilities management across Australia under a new contract. The role acts as the main on-site contact for service delivery, with accountability for safety, compliance, financial outcomes and KPI delivery.

You will lead service partners and subcontractors, coordinate planned and reactive maintenance, and drive continuous improvement while maintaining regulatory compliance and high client satisfaction.

Qualifications

• Experience delivering facilities management services across multiple sites.
• Strong knowledge of HSEQ policies and regulatory requirements.
• Ability to coordinate contractors and manage service partners.

Responsibilities

• Ensure compliance with client and ISS HSEQ policies.
• Promote a strong safety culture through hazard management and incident reporting.
• Act as the primary Facilities Management contact for clients and stakeholders.
• Oversee delivery of contracted FM services within approved budgets and SLAs.
• Coordinate maintenance and site activities to minimise disruption.

Job description

Be part of something bigger. Be part of ISS.

We're on the lookout for multiple Facility Managers to work on an exciting new contract across Australia.

All roles will report directly into the Key Account Manager.

About the Role

The Facility Manager is responsible for the safe, compliant, efficient and consistent delivery of all in-scope facilities management services at the our key manufacturing clients sites.

The role is the primary on-Sites point of contact for service delivery matters and has overall accountability for operational performance, customer satisfaction, statutory and contractual compliance, financial outcomes, asset management and the delivery of agreed KPIs and SLAs.

The Facility Manager will lead, manage service partners and subcontractors, coordinate planned and reactive maintenance, support Sites audits and identify continuous improvement, risk-reduction and cost-efficiency opportunities.

Key Responsibilities

• Ensure compliance with all client and ISS HSEQ policies, procedures and statutory requirements.
• Promote a strong safety culture through hazard management, incident reporting and visible leadership.
• Conduct audits and inspections to ensure compliance across employees, contractors and sites.
• Investigate incidents, implement corrective actions and maintain accurate reporting records.
• Act as the primary Facilities Management contact for clients, tenants and key stakeholders.
• Build strong client relationships through regular communication, meetings and operational support.
• Oversee the delivery of contracted Facilities Management services within agreed budgets and service levels.
• Coordinate maintenance, capital works and site activities to minimise disruption to operations.

Building, Essential Safety Measures & Compliance

• Ensure all buildings, assets and essential safety measures remain compliant with contractual and regulatory requirements.
• Implement asset management plans and maintain accurate asset, compliance and site records.
• Conduct site inspections, audits and risk assessments to identify and address compliance and maintenance issues.
• Coordinate contractors and service providers to ensure works are completed safely and to standard.
• Project Works Management
• Operational Planning and Scheduling
• Quality Management Systems (QMS)

What We Offer

• Access to employee discounts (including insurance)
• Ongoing learning & development opportunities
• Career progression within a global organisation
• A supportive, inclusive and positive team culture

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.