Facility Manager

ISS Global; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Career development opportunities

Global organisation learning programs

Job summary

ISS is seeking an experienced Facilities Manager on a 9-month fixed-term contract, based primarily at Campbellfield, Victoria, Australia. Lead the delivery of facilities management services, drive financial performance, and ensure client outcomes with strong stakeholder engagement.

You will manage on-site teams, budgets, and reporting, with occasional travel to Broadford and Altona supporting sites. This hands-on leadership role requires commercial acumen and a proactive, safety-focused mindset.

Qualifications

• Experience leading facilities management delivery in a complex operational environment.
• Strong leadership and team development experience.
• Excellent financial management, budgeting and commercial skills.
• Proven ability to manage stakeholders and communicate effectively.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Ability to obtain and maintain National Police Check.

Responsibilities

• Lead delivery of facilities management services within contractual scope.
• Drive site operations to ensure service excellence and client satisfaction.
• Own budgets, forecasting, cost control and financial performance.
• Mentor and develop onsite teams to meet objectives.
• Prepare and present client reports against performance measures.
• Manage procurement, supplier engagement, tenders, approvals and invoices.
• Implement continuous improvement across all service streams.
• Foster a strong safety culture and compliance with legislation and policies.
• Build relationships with clients, contractors and stakeholders.

Skills

Leadership

Stakeholder management

Financial management

MS Office

Education

Engineering / Property / Business or Facilities Management qualification

Tools

Microsoft Office

Job description

At ISS, we are committed to creating places that work, think and give. As a leading global workplace experience and facility management company, we partner with organisations to enhance employee engagement, support wellbeing, reduce environmental impact, and protect and maintain valuable assets.

Across Australia and New Zealand, our 17,000+ employees deliver essential services across a diverse range of sectors, including Resources, Aviation, Healthcare, Education, and Business & Industry.

Due to continued growth, we are seeking an experienced and customer-focused Facilities Manager to join our team on a 9-month fixed-term contract, with the possibility of extension.

The Opportunity

Based primarily at our client site in Campbellfield, you will be responsible for leading the delivery of facilities management services, ensuring operational excellence, financial performance, compliance, and exceptional client outcomes.

This is a hands-on leadership role that requires strong stakeholder engagement, commercial acumen, and the ability to drive a high-performing team.

Please note: While this role is based in Campbellfield, occasional travel to supporting sites in Broadford and Altona will be required.

Key Responsibilities

• Manage and coordinate the delivery of all facilities management services within contractual scope
• Lead site operations to ensure service excellence, compliance, and client satisfaction
• Assume overall responsibility for site budgets, forecasting, cost control, and financial performance
• Lead, mentor, and develop onsite teams to achieve operational and business objectives
• Prepare and present client reports against agreed performance measures
• Manage procurement activities, including supplier engagement, tender processes, approvals, and invoice management
• Drive continuous improvement initiatives across all service streams
• Foster a strong safety culture and ensure compliance with all relevant legislation, policies, and procedures
• Build and maintain strong relationships with clients, contractors, and key stakeholders

About You

To be successful in this role, you will bring:

• Previous experience managing facilities management services in a complex operational environment
• Strong leadership capability with demonstrated experience managing and developing teams
• Sound knowledge of building services and facilities operations, particularly hard services
• Excellent financial management, budgeting, and commercial skills
• Strong stakeholder management and communication skills
• Proficiency across Microsoft Office applications, including Excel, Word, and PowerPoint
• A proactive, solutions-focused approach with a willingness to support operational requirements when needed
• Qualifications in Engineering, Property, Business, Facilities Management, or a related discipline will be highly regarded
• The ability to obtain and maintain a National Police Check

Why Join ISS?

At ISS, we recognise that our people are our greatest asset. We offer:

• Competitive salary package
• Career development and progression opportunities within a global organisation
• Access to industry-leading learning and development programs
• Supportive and collaborative team culture
• Opportunity to work with a respected market leader in facilities management

ISS is an Inclusive Employer.

ISS is passionate about creating a culture that values inclusion and diversity, where all people are treated fairly, respectfully, and provided equal opportunities to succeed.

We encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people from culturally and linguistically diverse backgrounds, and people from the LGBTQIA+ community.

ISS is an ethical employer recognised for fair employment practices, employee wellbeing, and maintaining safe workplaces for all our people.

ISS. Connecting People and Places to Make the World Work Better.