Facilities & Workplace Experience Specialist

Everi Pty; New South Wales; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Coordinator (Soft Services) to support daily workplace operations and maintain a safe, clean, and efficient office environment. You will work with employees, contractors, and vendors to ensure high service standards and effective facilities delivery.

You will assist in facilities administration, safety compliance, and sustainability initiatives while supporting meetings, events, and office moves.

Qualifications

• ,Experience in Facilities Management, Workplace Services, Office Administration, or Corporate Real Estate.
• Strong customer service and stakeholder management skills.
• Ability to manage vendors, contractors, and building management relationships.
• Knowledge of health, safety, and workplace compliance standards.
• Experience using FM systems, service request tracking, and administrative tools.
• Strong organizational, communication, and problem-solving abilities.
• Proficient in Microsoft Office applications and administrative processes.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Support Facility Manager in day-to-day workplace and facilities operations.
• Maintain workplace cleanliness, presentation, functionality, and service standards.
• Manage office supplies, consumables, and inventory levels.
• Deliver high-quality customer service and workplace support.
• Build and maintain relationships with employees, clients, vendors, and building management.
• Conduct workplace inspections and identify maintenance, safety, and service issues.
• Monitor, track, and resolve work orders and service requests via FM systems.
• Maintain facilities records, service logs, purchase orders, and invoice processing.
• Coordinate contractors, suppliers, and service providers while ensuring compliance.
• Perform health, safety, compliance checks, and incident reporting.
• Support meeting room setups, workplace events, office moves, onboarding, and workspace arrangements.
• Drive sustainability initiatives and continuous workplace improvement programs.

Skills

Facilities management

Customer service

Vendor management

FM systems

Microsoft Office

Organization

Communication

Stakeholder management

Job description

Cushman & Wakefield is seeking a Facilities Coordinator (Soft Services) to support daily workplace operations and maintain a safe, clean, and efficient office environment. You will work with employees, contractors, and vendors to ensure high service standards and effective facilities delivery.

You will assist in facilities administration, safety compliance, and sustainability initiatives while supporting meetings, events, and office moves.